Technical Product Manager - Remote

Company Description

PayNearMe develops technology to facilitate the end-to-end customer payment experience, making it easy for businesses to accept, disburse and manage payments. Our modern and reliable platform lowers the total cost of payments by increasing acceptance rates, driving self-service and simplifying exceptions. We future-proof our clients’ payments roadmap by including all payment types and channels through a single contract and integration. With PayNearMe, businesses can transform the outdated systems holding them back from achieving progress.

PayNearMe has over 200 employees, closed a $45M Series D round in June 2023, and is processing over $1B in payments monthly. We’re headquartered in Silicon Valley with our employees distributed all across the U.S. Help us solve our clients’ biggest payment problems.

We’re in growth mode and looking to add a dynamic Technical Product Manager to our PayNearMe team, reporting to the Senior Director of Product Management. Help us reimagine payments!

Role Overview:

The Technical Product Manager – Payment Solutions will play a critical role in shaping the future of our payment platforms, focusing on executing our product strategy through the integrations and management across our payment systems. This role demands a profound understanding of the payments ecosystem, particularly in bill payment processes and technologies, with a specialized emphasis on money movement, particularly in the ACH and Cash retailers network. The ideal candidate will possess a unique blend of technical expertise, payments experience, and product management skills to drive the development and optimization of our payment solutions.

Job Description

• Drive the strategy and development for money movement solutions, with a focus on backend understanding of ACH processing and Retail cash network
• Act as a subject matter expert (SME) and bridge the gap between business needs vs.  technical task by collaborating with other product teams, engineering teams, and other internal stakeholders for ACH and Retailers
• Guiding technological and architecture changes and help make informed decisions about the technical solutions
• Communicating the product development roadmap across agile teams
• Defining and documenting the user stories that will guide the technical product requirements and implementation
• Owning the organization of the backlog and working proactively and collaboratively with Engineering management to ensure proper prioritization
• Leading the refinement and planning sessions to ensure the teams have adequately planned work
• Work closely with cross-functional teams to develop products that meet both business goals and customer needs, with a keen focus on how money moves through internal and external networks
• Partner with internal stakeholders to understand the team’s needs, and then translate the requirements into technical requirements for engineering teams
• Engage with external developers, customers, and banking/retailer partners to gather feedback and requirements that influence the development roadmap
• Continue to contribute to documentation and document funds flow on regular basis
• Stay educated on ACH practices, rules, and industry developments to ensure the team’s knowledge remains current and relevant

Qualifications

• Minimum of 5 years of experience in technical product management, with a significant focus on services, API, and other technical systems
• Deep knowledge of payment processing mechanisms (e.g., PayPal/Venmo, ACH, Cash/Retailers network, and card processing) and the technical challenges associated with their integrations
• Strong technical, analytical, and problem-solving skills, with demonstrated ability to leverage data in making informed product decisions
• Exceptional communication and leadership capabilities, with experience guiding development teams and managing cross-functional stakeholder relationships
• Must be detail-oriented, with a commitment to high-quality product documentation and the enhancement of the developer experience
• Intrinsic curiosity to dive into complex problems and review solutions 
• Working knowledge of JIRA and Confluence
• Familiarity with accounting processes and financial events

Additional Information

Benefits

• Base salary per year (paid semi-monthly)
• Fast- paced and professional work culture
• Stock options with standard startup vesting - 1 year cliff; 4 years total
• $50 monthly communication expense stipend to go towards your phone/internet bill
• $250 stipend to enhance your WFH setup
• Reimbursement for peripheral equipment: monitor (up to $400), keyboard and mouse (up to $200)
• Premium medical benefits including vision and dental (100% coverage for em