Customer Service and Security Event Staff Western Carolina University
Teall Sports & EntertainmentAbout the role
Description
Rhino Sports, a division of REVELxp, is looking for reliable and outgoing individuals to join our team! We provide event staffing personnel to local venues, and we're looking for people to assist us in multiple event staffing positions. We service universities in the area and are looking for staff to assist with Western Carolina University football and other campus events. Traveling work opportunities may be available for other football games, regional concerts, and NASCAR events.
These positions are PART-TIME and event-based, so you work what fits your schedule! Whether you're looking for work experience in the sports industry or extra income, Rhino allows you to sign up online for any available shifts that fit your availability. These are fast-paced, fun events that will keep you on your toes!
Expectations
· Available to work ALL home football games in addition to training sessions
· 18 years of age
· Strong communication skills
· Offer the highest level of customer service for all patrons in all areas
· Maintain a positive and professional attitude and appearance
· Ability to efficiently problem solve
Responsibilities
· Ensure that patrons have proper tickets or credentials for access to premium spaces
· Effectively and efficiently handle patrons’ concerns as they arise
· Enhance guests' game day experience
· Demonstrate understanding of policies and procedures within premium space(s)
· Ensure a safe and clean environment for all guests
Work Environment
· Will be spending a considerable duration of time standing/walking
· Will work as part of a team to ensure the best experience for guests
Requirements
Requirements: * Must be at least 18 years or older
Requirements
Requirements:
· Must be at least 18 years of age.
· Must be able to complete a criminal background check successfully.
· Be able to stand for long periods (outside, possibly in the elements)
· Must have reliable transportation and be available to work on weekends.
· Strong customer service skills
· Previous customer service experience preferred.
· FOR SECURITY POSITIONS: Have a current unarmed security license or be willing to go through the process to receive one.
Rhino Sports and REVELxp are equal-opportunity employers that value diversity. All employment is decided based on qualifications, merit, and business needs. All candidates must be authorized to work in the United States and successfully pass a criminal background check.
Hourly Rate Starting $14.00 hr.
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