Clinical Manager - Shelter
ACH Child & Family ServicesAbout the role
Description
Position Function:
Under the general administrative direction of the Residential Services Treatment Director-Wichita Campus, the Clinical Manager is responsible for the development, implementation, maintenance and evaluation of the clinical and case management services provided to clients and families through the Youth Emergency Shelter. The Clinical Manager is responsible for hiring, clinical and personnel supervision, evaluation, and scheduling of the program therapists, engagement specialist and case manager. The Clinical Manager facilitates and oversees client intakes, clinical services, client discharges and transition planning, and communication with families and partnering entities. The Clinical Manager maintains and upholds standards and makes sure that each client and family is receiving quality service planning, therapy, and all recommended services to achieve positive client outcomes. The Clinical Manager facilitates regular treatment team meetings to coordinate services and ensures that client documentation and client records are accurate and completed in a timely manner. The Clinical Manager communicates and coordinates with program staff to ensure effective delivery of therapeutic programming. The job requires sensitivity to the population’s trauma history, life experiences, cultural and socioeconomic characteristics.
Requirements:
Education: A master’s degree in clinical field such as social work, counseling or psychology. Licensure as a LCSW, LMFT, or LPC.
Experience: Three years of direct supervision experience in a clinical setting and one year of experience in a residential setting preferred. Residential treatment center or shelter experience given preference. Licensure as a Residential Child Care Administrator preferred.
Functional: The Clinical Manager coordinates with the Residential Services Treatment Director-Wichita Campus, Director of Residential Services-Wichita Campus, Program Manager, and treatment team members to ensure that the clinical goals of the program and residents are achieved, including the full implementation of trauma-informed care; that clinical fidelity to the trauma-informed care model meets standards; that children are receiving the clinical and case management services needed, that assessments and service plans are completed and reviewed for quality and accuracy; and that staff are supported in learning and maintaining their skills in trauma-informed care interventions.
Additional Function Requirements:
- Competence in the principles and techniques of trauma-informed care; teaching and coaching of these principles and techniques
- Collaborate with youth, families, treatment team, and staff for optimal services
- Create clinical structures in plans of service and assessment tools; support their use and the clinical quality of case record documentation
- Demonstrate excellent communication and interpersonal skills and the collaboration with youth, families, collaborating agencies, outside professionals and ACH Child and Family Services staff
- Demonstrate good judgment and the ability to work independently
- Demonstrate continuous learning through supervision, continuing education and experience
- Must be able to handle a high degree of emotional stress related to resident issues
- Must have excellent writing skills and the ability to prepare and submit accurate reports and documents in a timely manner
- Experience and ability to generate revenues to offset clinical expenses through billing of services provided
- Must possess a valid Texas driver’s license and have a driving record that is within the guidelines of the insurance underwriter
- Must not have been convicted of a felony or criminal offense against a child
- Must have the ability to work flexible hours and provide on-call coverage for the Youth Emergency Shelter as scheduled.
- Must be able to think globally, solve problems, and make good decisions with critical thinking skills
Working Conditions:
Position includes exposure to parents, guardians and conservators as well as to youth with behavioral problems, including possible physical aggression. A dependable personal vehicle is required for travel.
Exposure to Confidential Information:
The position will have access to confidential records including resident and personnel files. Must maintain confidentiality and follow policies related to personnel and client records.
Key Expectations/Responsibilities:
Leadership and Supervision:
- Coord
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