Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As the Sales Leader III, Mountain West Market Manager within PNC's Retail Banking organization, you will be based in Denver, Colorado. Responsibilities require time in the office or in the field on a regular basis.

As the Market Manager, you will function as the strategic and operational leader, responsible for driving growth and ensuring operational efficiency reporting to our Southwest Territory Sales Executive.

This role is a critical member of the team leading a journey to support and sustain PNC’s momentum aligned with our business goals. The position’s strategic focus will be on optimizing processes to drive sustainable and scalable growth across a variety of objectives and diverse geographies.

Other primary responsibilities include the following:
•Lead the development of strategies and analytics to drive Retail operations and expansion.
•Optimize programs to evaluate effectiveness and identify improvement opportunities.
•Ability to create executable plans to scale.
•Lead a multi-disciplinary team and deliver exceptional value to our customers.

Preferred Competencies/Skills
•Progressive leadership experience managing large-scale growth.
•Extensive experience leading and executing operational change.
•Strong understanding of digital technology.
•Exceptional problem-solving skills and a data driven approach to decision making.
•Proven success delivering industry leading client centric solutions and initiatives.
•Strong written and verbal communication and influencing skills to executive audiences.
•Extensive experience interacting with clients and prospects in support of business development.
•Strong executive presence and presentation skills.

Job Description

• Serves as a recognized senior leader within the bank. In collaboration with internal leaders, sets strategies and objectives. Achieves business results and customer experience goals, and may lead multiple teams or geographies. Typically manages managers and may manage individual contributors. Oversees team(s)'s financial results.
• In collaboration with internal leaders, sets strategies and objectives. Leads and influences to achieve the strategy and objectives of the team(s). Holds the team accountable for the execution of sales management strategies, monitors business results/metrics and adapts sales strategies and tactics. Reviews the execution of account and sales plans.
• Manages risk/return and drives quality for new and/or existing clients. Actively identifies and may be responsible for higher and/or broader levels of risk management. Mitigates different types of risk, such as regulatory, reputational, operational, credit and human capital risks. Serves as an escalation point for risk management topics. Coordinates problem solving and may have exception authority. Communicates with senior leadership regarding risk/return.
• Manages effective network of senior internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience. Networks within the industry and may serve in a leadership role in the community, industry or market. Interacts with high-level decision-makers. Leads the team to bring the full range of PNC's products and services to the client. Coaches team members and leaders in developing their network. Leverages reporting and sales tools to proactively identify and coach team to successfully convert sales opportunities.
• Develops team members while monitoring progress against goals. Creates winning teams. Motivates team members, including acquiring and retaining top talent and managing performance-based issues. Creates and manages succession planning. Effectively plans, organizes, directs, analyzes and evaluates staff and processes. Connects strategy to day-to-day activities and updates the team on a regul