Branch Manager - Automotive Finishes

The Branch Manager is responsible for managing the operations of the Automotive Branch Facility. Functions managed include sales, profit, expenses, supervisors/leadership of branch personnel and safety/security of the facility. The Branch Manager will ensure the Branch provides the highest level of Trademark Customer Service. The Core Responsibilities include but are not limited to the following:

• Consistently meet and exceed sales and PBT goals

• Develops and implements branch market plan based on market conditions, branch mission and financial/budget objectives.

• Ensures customers are serviced appropriately to meet their expectations.

• Supports Sales Rep selling activities.

• Handles customer complaints within area/region guidelines.

• Ensures all transactions are handled properly through the computer operating system.

• Maintains computer operating system and troubleshoots system as necessary.

• Ensures all customer orders are accurately prepared and records maintained.

• Places and follows-up on purchases from outside vendors per established policy.

• Ensures orders are delivered to customers in a timely manner.

• Ensures company vehicle is properly maintained.

• Manages the merchandising of the branch according to area/region or company guidelines.

• Maintains branch inventory levels to maximize sales and inventory turns.

• Conducts physical inventory in a timely and accurate manner.

• Ensures that the branch warehouse area is organized

• Ensures safety, loss prevention and security practices are followed by all branch employees according to policy and corrects or reports non-compliance.

• Assists in providing necessary input for development of annual budget.

• Review management/financial reports on a frequent basis to optimize financial performance of the branch.

• Performs direct accounts receivable and expense payable functions within established standards for bad debt, past due and over limits; including daily bank deposits.

• Ensures that Price Record Cards are accurately maintained.

• Respond to Audit Report and takes necessary corrective action in a timely manner.

• Determines staffing needs, recruits branch employees accordingly with proper approval, and establishes work schedules as appropriate.

• Determines employee training needs and implements training as appropriate.

• Ensures that branch staff performs at a level appropriate to meet branch objectives by clearly communicating assignments and expectations, conducting performance appraisals and administering discipline as required.

• Perform/direct processing of daily paperwork

• Perform/direct accounts payable process and preparation of necessary documents and checks

• Implement and maintain a systematic follow-up program of phone calls and visits for delinquent accounts

• Perform/direct credit investigations and analysis on new and existing accounts, including contacting outside sources for information.

• Builds positive relationships with employees, customers and external vendors.

• Focuses on key market segments consistent with the sales strategy.

• Provides timely, appropriate feedback to all employees on performance & sales expectations.

• Holds regular meetings with employees to discuss progress and coaches when needed.

• Deliver information in logical manner.

• Plays a role in developing and targeting new business

• Actively works in the field calling on existing and potential accounts for development

• Possesses strong knowledge of branch operations

• Adhere to company safety standards at all tim