Global Tax Quality Communications and Operations Supervising Associate

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better. Join us and build an exceptional experience for yourself, and a better working world for all.   The exceptional EY experience. It's yours to build.   EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.  

Global Tax Quality enables Tax Service Line professionals to serve clients and achieve success in the marketplace by providing practical advice on how to protect the EY brand and reputation by understanding and managing regulatory and professional obligations and mitigating risks inherent in our professional services while providing high quality tax services to our clients. 

The opportunity 

The GTQ Supervising Associate for Communications and Operations enables GTQ to proactively manage how it supports the Tax Service Line of today and the future by supporting publication of impactful communications and handling project management for Global Tax Quality responsibilities and special projects.  

Your key responsibilities 

The role is part of a global team and fully virtual. The core functions of the role are communications and knowledge management, operations and reporting, and a technology-enabled approach for all. The role reports to the Global Tax Quality Strategic Communications, Reporting, and Operations Leader and then to the Global Tax Quality Leader and Global Tax Quality Deputy Leader. 

 

• Communications and Knowledge Management (60%) 
  • Promote Tax Quality initiatives and areas of focus by writing initial and subsequent drafts of Tax Quality articles, postcards, and other enablers for both targeted and broad audiences. Monitor consumption of such materials by the business and continually refine communication strategies to progress Tax Quality goals. 
  • Provide daily support on PowerPoint slides for various meetings within our Quality community and for Tax, Risk Management, and EY leadership.   
  • Provide daily support on managing GTQ content in Discover – executing frequent updates but also supporting the overall strategy for how we present our content, keep it current, and ensure it is meeting the needs of the business and being consumed. 
  • Cultivate relationships within EY Knowledge and Risk Management to facilitate appropriate representation of TQ content in Discover. Effectively use Discover-specific search engine optimization so that Tax policy content is findable. 

• Operations (40%) 
  • Execute Tax Quality logistics including the organization and facilitation of Quality Networks, Global Tax Quality Leadership Group meetings, and other forums in which the Tax Quality members gather and exchange information. Track action items from such calls and meetings. 
  • Maintain rosters and templates to facilitate appropriate access to Tax Quality content and drive consistent branding across our operations and communications. 
  • Demonstrate interest in new technologies, with a willingness to learn, adopt, and promote to enhance Tax Quality operations. 
  • Interface comfortably with executives in Global, Region, and Local Tax Quality.  
  • Act as the “engine” of Tax Quality, including project management and related activities as and when requested by Tax Quality Leadership, and proactively connect the dots between various initiatives and points of contact. 
  • Quantify and report Tax Quality’s performance and effectiveness across Regions and SSLs through various means including dashboard style presentations, newsletters, and leadership updates. 

 

Skills and attributes for success 

Skills and experience brought to this role will make a meaningful impact on both the Global Tax Quality function, the broader Tax Quality network, and Tax Service Line professionals. It is a visible role that will be the go-to person for a wide range of issues raised by all ranks of professionals across EY, as well as many functions of EY outside of Tax Quality including Risk Management, Learning, Knowledge, GCO, BMC,