Associate Solution Design Architect

Allergan Data Labs is on a mission to transform the Allergan Aesthetics beauty business at AbbVie, one of the largest pharmaceutical companies in the world. Our iconic brands include BOTOX® Cosmetic, CoolSculpting®, JUVÉDERM® and more.

Allergan Data Labs is on a mission to transform the Allergan Aesthetics business at AbbVie, one of the largest pharmaceutical companies in the world. Allergan Aesthetics brands are iconic household names that include Botox, CoolSculpting and Juvéderm among others. The aesthetics business is ripe for disruption and we're building a high performing team to do just that.

Our team has been tasked with rebuilding the Allergan Aesthetics internal and provider based marketing technology platforms. These platforms, used by our team and over 20,000 health care providers, support engagement with over 6 million consumers. We’re looking for an Associate Solution Design Architect, CRM (Marketing Technology) who is interested in working within a startup oriented environment while having the backing of a large company. If that’s you, please read on.

‍As the Associate Solution Design Architect, CRM (Marketing Technology), you will report to the Director of Marketing Technology and will work to drive clarity and workflow efficiencies for our marketing technology engineering program, leadership and outside stakeholders.

You Will

• Setting up configuration in a marketing technology platform (Braze) and its integrations that are needed to support the needs for their marketing stakeholders 
• Regular monitoring of the marketing technology platform (Braze) and its integrations to ensure configurations are up to date and working as expected
• Oversee and maintain overall marketing technology stack architecture anchored around CDP and CRM (Segment & Braze)
• Work closely with our marketing teams to ensure that CRM features and integrations enable self service usage and marketing automation 
• Work closely with our platform vendors (Braze) and marketing teams to utilize the CDP data exported to Braze (i.e. email automation, a/b testing, engagement analysis, etc)
• Have effective conversations with various stakeholders to drive the right architecture to support both business and technology
• Collaborate with cross-functional project teams through agreed upon phases of project from requirements definition, customization, testing, training and rollout 
• Contribute to our thought leadership and tribal knowledge by developing best practices, sharing your knowledge in team sessions, and maintaining thorough documentation

Required Experience & Skills

• 2 or more years of experience in implementing and managing CRM solutions and marketing technology integrations to CRM platforms
• Preference for those who have a strong technical background within software or data engineering functions or close working proximity to such
• Strong written and verbal communication, presentation, and technical writing skills, coupled with a strong interest in further developing and integrating enterprise business processes with technology skills
• Strong interpersonal skills and the ability to work with many different personality types across our cross functional teams
• You’re observant, you listen well and you take your time understanding the nuanced details of a problem.
• You have a passion for organization, simplicity, efficiency and action.
• Strong problem solving and critical thinking skills that build trust and serve to positively influence partners and teammates. 
• You relate to our core values (see below) and would like to contribute to a positive working environment and culture.

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position.  Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range.  This range may be modified in the future.
  
  
• We offer a comprehensive package of benefits including paid time off. (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
  
  
• This job is eligible to participate in our short-term incentive programs.
  
  

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested and determinable. The amount and availability of any bonus, commission, incentive, benefit