Jobs and Careers

Field Service Technician

Birmingham, United Statesfull_timeVerifiedPosted 22 Jul 2025

About the role

Are you a hands-on problem solver who loves to travel and provide exceptional customer service? IPS is seeking a dynamic Field Service Technician to join our team. In this role, no day will be the same. You'll troubleshoot, repair, and maintain equipment while delivering top-notch service to our customers. You’ll be able to work alongside some of the best technicians in the industry utilizing the latest technology tools and equipment. If you're passionate about your work, have a strong work ethic, and enjoy working independently, IPS is the place for you. Apply now and start your adventure with us! Responsibilities & Expectations: As a Field Service Technician in our IPS PowerServe division, you will perform testing and maintenance on low, medium and high voltage power distribution equipment for our commercial and industrial clients.We are NETA accredited and perform testing under NETA standards to ensure reliability, safety and efficiency.

Testing and Calibrations:
- Instrument Transformer
- Power Transformer testing – Doble, Insulation Resistance, Transformer Turns Ratio (TTR)
- Cable testing including Power Factor, Tan Delta, VLF, Hipot
- Circuit breaker & Switchgear testing of low, medium & high voltage
- Primary & Secondary Injection Testing
- Protective Relay testing including electro-mechanical and solid state
- Continuity, Ground Fault
- Power Quality
Troubleshooting, inspecting, start-ups and collect data on: switchgear, circuit breakers, cables, transformers, protective relays, VFDs, ATS
Service & Repair: Inspections, diagnosis of issues, replace parts, make recommendations, recommissioning
Safety: adhere to all safety protocols including LOTO
Teamwork: contributes to a strong team environment through assisting teammates in accomplishing mutual goals

Customer Service: communicate all information to customers in a way they understand the issues & resolutions

Documentation: complete reports on the work you have completed

Don’t have all these skills yet…no worries as we have a successful training program to get you the training and certifications you need. However, you will need the below qualifications and competencies. Qualifications and Competencies:

Associate degree from an accredited 2-year technical college in Electrical Power, or similar experience/training from the military (Army Prime Power, Air Force Electrical Power Production, or NAVY Seabee) preferred
Must have some testing experience of low and medium voltage switchgear, circuit breakers, transformers and/or protective relays.
NETA Certification (II, III) highly preferred or equivalent skills/experience to become NETA Certified
Power DB experience a plus
Requires 3+ years of driving experience along with a valid driver’s license and acceptable driving record
Good communication and customer service skills
Ability to read and interpret schematics, operating manuals and safety guidelines
Ability to work flexible hours, overtime and weekends as required, willingness to be on call

You’ll thrive at IPS if you… • Lead with integrity and prioritize safety. You demonstrate high standards and commit to a safe, ethical workplace.
• Value teamwork and accountability. Yo