Sr. Litigation Vendor Analyst

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.

Join us and play your part in something special!

This position will provide support for legal vendor management and operations that drive legal quality and ensure the delivery of superior law firm performance across the Claims Organization. The Sr. Litigation Analyst must be an analytical thinker who will identify opportunities for process improvement, simplification, reporting, analysis as well as data visualization. This position will build, monitor, and analyze legal vendor performance metrics and partner with stakeholders on the delivery of litigation data.

Job Responsibilities

• Maintain and manage all law firm and legal vendor agreements and related law firm information
• Support the implementation and periodic updating of policies and procedures relating to legal vendor performance
• Collect and analyze data to identify and drive ongoing improvement to programs, policies, and procedures
• Create reports and processes to evaluate production activities and outside legal spend
• Collaborate with business partners to develop playbooks and processes to implement data-driven strategies to manage expenses and monitor internal and external resource performance
• Maintain updated information on internal platforms to support departmental objectives and provide technical and training support
• Provide support for law firm audit processes
• Provide support for legal vendor relationship management
• Distribute litigation performance reports to Claims directors and other appropriate stakeholders
• Lead ad-hoc research and other projects
• Lead departmental and organizational projects

Education

• Bachelor’s degree, paralegal certification, or equivalent work experience

Certification

• Paralegal certificate preferred

Work Experience

• At least 5 years of experience in a law firm, insurance or claims setting, operations, project management or analyst role
• Prior litigation management experience
• Proficiency in Microsoft Office Productivity or similar software
• Experience working with complex multi-system processes
• Excellent problem-solving and analytical skills
• Proven ability to work independently with a high degree of accuracy and attention to detail
• Ability to work collaboratively with diverse team members

Skill Sets

• Advanced to expert in Microsoft applications (Excel, Access, Word, PowerPoint, SharePoint)
• Familiarity with Adobe, document review and redactions
• Excellent organizational and communication skills
• Flexibility and diligence
• Self-starter with a bias toward action and strong sense of personal accountability for results
• Ability to handle multiple assignments and assess and analyze data
• Strong interpersonal, analytical, and problem-solving skill set that includes a collaborative approach
• Thinks innovatively about customer service and providing efficient solutions
• Strong desire for continuous improvement

Who we are:

Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

We’re all about people | We win together | We strive for better

We enjoy the everyday | We think further

What’s in it for you:

In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work. 

• We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life. 
• All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance. 
• We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.  
• Markel offers hybrid working schedules of 3 days in the office and 2 days remote.  

Are you ready to play your par