Team Lead, Success Management

Job Description

MGID is a fast-growing player in digital advertising, delivering high-performance native, display, and video ads powered by AI-driven technology. We help publishers monetize their audiences and brands maximize performance—while ensuring a seamless, brand-safe user experience.

We are seeking an experienced, results-driven

Team Lead to oversee client relationships and drive business growth in the digital media across the USA. The ideal candidate will bring a strong background in managing high-value partnerships, delivering exceptional client experiences, and leading teams toward achieving performance excellence.

What You'll Do:

• Establish and foster partnerships and relationships with existing publishers in the market
• Monitor and maintain a steady flow of traffic coming from the top clients daily
• Optimize to achieve a positive revenue balance or minimize the losses from the cooperation
• Constantly serve as a point of contact for the publishers to support and respond to needs from the client's side
• Negotiate with our clients about new ways of monetization and possible tests of new monetization solutions
• Work in close cooperation with the internal team globally within the department and across departments
• Lead and mentor a team

Requirements

Who you are:

• 5+ years of experience in a client-facing role within the digital media or online publishing sector
• Excellent relationship management and customer service skills, dedicated to exceeding client expectations
• Strong communication skills, efficient interaction with different personality types
• Deep understanding of the US digital market
• Verifiable track record of closing major deals with publishers or advertisers
• Strong analytical abilities to gather business insights by monitoring and interpreting data trends
• Master’s/Bachelor’s Degree (Marketing, International Relations, International Business, Communications preferred but not required)
• Proficiency in CRM software and MS Excel or Google Sheets
• Experience in Client Service roles
• Experience with Native Advertising is a strong plus