Analyst - Membership
AmerisourceBergenAbout the role
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details
Under general direction of the Director, GPO Membership, manages duties relating to GPO contracts and eligibility. This position is responsible for understanding Membership, system configuration, contract terms, conditions and monitoring and reporting on contracts goals, and manual report creation.
PRIMARY DUTIES AND RESPONSIBILITIES:
- Implements, processes, tracks and maintains contractual agreements, including contract review and redline
- Validates eligibility for members based MFG contracts
- Configures new contracted items in Salesforce for execution of new and existing members
- Implements and performs QC of relevant GPO data
- Creates, manages, and modifies roster publications and portal users
- Configures data import files for record changes in Salesforce
- Identifies Salesforce object data for automation needs of Membership
- Identifies system development opportunities, manages system development input, testing, and data validation
- Identifies, creates, implements, and maintains quality control of workflow to ensure all processes are being followed
- Implements process changes as a result of new contracts and contract changes
- Validates and performs eligibility analysis of roster or baseline files received from pharma partners and implements and manages subsequent system changes
- Identifies, creates, implements, and maintains needed alerts and reporting needs for Membership and Membership Analyst teams
- Collaborates with Data Governance to modify or create new scenarios for data quality rules to proactively maintain
- Collaboration with sales to identify potentially eligible members or products and identify gaps
- Performs any cadenced manual reporting
- Creating and running sales reports
- Creating and running member eligibility lists
- Maintaining and assisting with new and ongoing Manufacturer relationships
- Performs related duties assigned
Additional Job Description
EXPERIENCE AND EDUCATIONAL REQUIREMENTS:
Requires broad training in fields such as business administration, sales, computer sciences or similar vocations generally obtained through completion of a four-year bachelor's degree program or equivalent combination of experience and education; normally requires a minimum of three to four years of experience; recent GPO Membership or GPO Operations, and/or Intermediate Salesforce knowledge.
MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:
- Salesforce Certification
- Excellent strategic and critical thinking ability
- Provide strategic planning which includes identifying, communicating, and direction of critical activities that will enhance operational performance
- Understanding of GPO contract operations and sales operations
- Interest and enthusiasm for automation of solutions and its potential for improving departmental and inter-departmental efficiency
- Demonstrated history of high-level support to a business manager
- Superior analytical skills relative to data analytics
- Excellent organizational skills, attention to detail with proven ability to manage projects and meet deadlines
- Ability to communicate effectively, both orally and in writing
- Excellent integration, implementation, and management skills with demonstrated ability to facilitate change
- Ability to work as an integral part of a team
- Ability to use technical skills to lead an analytic and systematic approach to issue resolution
EXPERIENCE AND EDUCATIONAL REQUIREMENTS:
Requires broad training in fields such as business administration, sales, computer sciences or similar vocations generally obtained through completion of a four-year bachelor's degree program or equivalent combination of experience and education; normally requires a minimum of three to four years of experience; recent
GPO Membership Operations, GPO Operations, Intermediate Salesforce knowledge, and/or pharmacy contracting experience preferred.
MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:
Excellent critical thinking ability
- Provide strategic planning which includes identifying, communicating, and direction critical activities that will enhance operational performance
- Understanding of GPO
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