Data Center Operations Engineer

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

The Data Center Engineer will be responsible for administration and maintenance of the Qualys data center work and will be working closely with Networking, Infrastructure, Storage Support teams and Worldwide Customers to provide 24x7 Support for Qualys environments.

DUTIES AND RESPONSIBILITIES:

• Deploy servers, storage and network devices into data centers.
• Provide support as remote hands to operations teams.
• Troubleshoot issues during scheduled downtime, outage or on a need basis.
• Troubleshoot hardware issues and work with vendors and other teams to resolve problems.
• Work with multiple teams in analyzing each service outage.
• Maintain data center hygiene like cleanliness, airflow management, inventory management, managing minimum stock of material as required.
• Work very closely with data center service providers.
• Manage rack space and power consumption into the data center.
• Maintain security compliance for physical access controls as well data center perspective.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• 3-5 years of experience in cloud infrastructure management including production support
• BS or Engineering in Computer science or electronics or related IT focused.
• Knowledge of Unix/Linux systems including hardware, software and applications.
• Knowledge of VMware and other virtualization products.
• Hands on experience with data center management tools and techniques.
• Hands on experience with infrastructure automation tools like Fabric, Cobbler, Packer
• Knowledge of network hardware and network protocols.
• Should have good knowledge of information security principles and practices, understanding of security protocols and standards.
• Python and/or shell scripting considered a plus
• Must be able to work in a cross-cultural environment.
• Must have exceptional verbal, written, interpersonal and presentation skills.
• Must be able to work on 24/7 on-call schedule.
• Must be able to work constructively in team environment.

Qualys is an Equal Opportunity Employer, please see our EEO policy.