Supervisor - Software Quality Assurance (QA) Engineering (Hybrid Philadelphia)

Company

Federal Reserve Bank of Philadelphia

When you join the Federal Reserve—the nation's central bank—you’ll play a key role, collaborating with leading tech professionals to strengthen and protect our economic, financial and payments systems. We dedicate more than $1 billion to technology each year to support the Federal Reserve and our economy, and we’re building a dynamic and diverse team for our future.

Bring your passion and expertise, and we’ll provide the opportunities that will challenge you and propel your growth—along with a wide range of benefits and perks that support your health, wealth, and life. In addition to competitive compensation, we offer a comprehensive benefits package that includes tuition assistance, generous paid time off, top-notch health care benefits, child and family care leave, professional development opportunities, a 401(k) match, pension, and more. All brought together in a flexible work environment where you can truly find balance.

The Software Quality Assurance (QA) Engineering Supervisor will lead and deliver quality assurance for our software products in the Federal Reserve System technology platform and products. You will be an important part of our technology team, assuring the quality of innovative solutions for multiple applications and technology platforms across the enterprise. In this hands-on role, you lead a QA team working with multiple Product Teams and manage the engagements focused on delivering high-quality software capabilities. You will manage relationships and client engagements working with customer leaders, Scrum Masters/Release Train Engineers, and Product Owners. Your direct reports will be comprised of QA Engineers and SDETs involved with all types of testing, including automation, performance, manual/exploratory, and data/database validation based on the supervisor role specified above.

You will personally contribute to and support the QA Engineers for the testing approach/strategy for the Product Teams of the engagements assigned. You will also contribute to the design and development of our testing platform/services and strengthen technology practice through use of industry-leading techniques and technologies, while developing your and the QA Engineers skills. Experience with hands-on testing, test automation and test planning/management is required.

Operations QA Engineering Supervisor will focus on Software Quality Assurance (SQA) Operations and Engagement Management. You will lead a team of engineers using a variety of tools for test automation, such as Java, Selenium, Cypress, ACCELQ, JMeter and source code management products like GitLab, TFS/Azure DevOps, GIT and Subversion.

The Operations QA Engineering Supervisor will focus on Software Quality Assurance (SQA) Operations and Engagement Management.  They will partner with SQA Supervisors to streamline operational procedures across SQA, communicating changes and providing metrics demonstrating value.  This includes providing an annual roadmap for initiatives, supporting documentation and implementation training.  The Operations Supervisor will collaborate closely with all engagement managers to standardize the approach and drive consistent delivery of services.  The candidate will partner with the Marketing focused Supervisor on opportunities converting into new engagements and document all procedures for onboarding new engagements.  The candidate will lead a team of engineers using a variety of tools for test automation (such as Java, Selenium, Cypress, ACCELQ, JMeter) and source code management products like GitLab, TFS/Azure DevOps, GIT and Subversion.

In addition to knowledge and skills listed in the job description, we are seeking a person with proven experience in:

• Process Improvements
• Relationship Management
• Engagement Management

The Software Quality Assurance (QA) Engineering Supervisor will lead and deliver quality assurance for our software products in the Federal Reserve System technology platform and products. You will be an important part of our technology team, assuring the quality of innovative solutions for multiple applications and technology platforms across the enterprise. In this hands-on role, you lead a QA team working with multiple Product Teams and manage the engagements focused on delivering high-quality software capabilities. You will manage relationships and client engagements working with customer leaders, Scrum Masters/Release Train Engineers, and Product Owners.  Your direct reports will be comprised of QA Engineers and SDETs involved with all types of testing, including automation, performance, and manual/exploratory.

You will personally contribute to and support the QA Engineers for the testing approach/strategy for the Product Teams of the engagements