IT Service Asset Management Coordinator

Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced IT Service Management Asset Coordinator to join our team and drive our relationships with hyperscale clients to new heights.

Salute Benefits That Put You First 

We know life doesn’t stop when work begins, that’s why we offer perks designed to support your well-being, your family, and your future:

Time to Recharge: Enjoy 8 company-paid holidays, 2 floating holidays, and PTO so you can rest, celebrate, and take care of what matters most. 

Comprehensive Benefits Package: Including Medical, Dental, and Vision that you can enroll in starting on Day 1. Coverage begins the first of the month following 30-days of employment.

Peace of Mind: The Employee Assistance Program is available to all employees, even if you do not participate in the benefits package. 

Your financial future matters: Enjoy our employer-supported 401(K) with immediate 100% vesting, plus a 3% employer match and a 50% match on the next 2%. 

Wellness Support: Access to HSA, mental health resources, and gym discounts—because your health matters.

Extra Protection & Perks: Through discounted group programs, such as legal services, home & auto insurance, pet insurance, and ID theft protection for life’s unexpected moments.

About the Role

We're looking for an IT Service Management Asset Coordinator to manage our IT hardware inventory, asset lifecycle, and mobile device management (MDM) environment. This role requires hands-on experience administering Microsoft Intune and ensures our devices, stock, and asset records stay accurate, secure, and audit-ready.

Key Responsibilities

• Track IT inventory stock levels, setting minimum/maximum thresholds to balance availability with overstocking.
• Perform regular physical counts of IT inventory, reconciling discrepancies with system records and investigating root causes.
• Inspect incoming IT shipments for quality, accuracy, and completeness, and coordinate storage or immediate transfer as needed.
• Label and record all IT assets and inventory accurately upon receipt.
• Maintain accurate lifecycle records for all fixed IT assets, from acquisition through disposal.
• Generate regular reports on asset usage, inventory status, and lifecycle events to support planning and decision-making.
• Maintain computerized asset and inventory records in designated management systems.
• Develop and present inventory and asset reports to management, highlighting key metrics and improvement opportunities.
• Administer the Microsoft Intune MDM platform, including device enrollment, policy configuration, and compliance monitoring for all organizational mobile devices.
• Manage the full mobile device lifecycle, from procurement and deployment to decommissioning and secure data wiping.
• Provide first-line troubleshooting and support for Intune/MDM issues and mobile device functionality.
• Ensure mobile device inventory is accurately reflected in asset management systems and compliant with security policies.
• Ensure all inventory and asset activities comply with organizational and government-role policies and safety regulations.
• Support internal and external audits related to IT assets and inventory.

Inter-Departmental Collaboration

• Liaise with the IT team to ensure timely, accurate procurement requests for IT assets and components.
• Collaborate with Supply Chain and Property departments on proper handling, delivery, and receipt of IT procurements.
• Communicate effectively with internal stakeholders on inventory status, availability, and asset-related inquiries.

Required Skills & Qualifications

• Hands-on experience administering Microsoft Intune (device enrollment, policy management, compliance monitoring) —required.
• Experience administering endpoint devices with NinjaOne(RMM)
• Proficiency in inventory management practices.
• Strong Microsoft Office skills, particularly advanced Excel for data analysis and reporting.
• Exceptional attention to detail and accuracy in tracking and auditing.
• Strong written and verbal communication skills for cross-team and cross-department interaction.
• Demonstrated ability to clearly communicate procurement needs and status across the organization.
• Excellent organizational and time management abilities.
• A proactive, solutions-oriented approach to problem-solving and discrepancy resolution.

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