Business Analyst II

About us:  At Plexus, our vision is to help create the products that build a better world.  Driven by a passion for excellence, we partner with leading Aerospace/Defense, Healthcare/Life Sciences and Industrial companies to design, manufacture and service some of the world’s most transformative products, including advanced surgical systems, diagnostic instruments, healthcare imaging equipment, mission critical aerospace systems, and electric vehicle (EV) charging solutions. Visit Plexus.com to learn more about our unwavering commitment to our vision. 

When we invest in our people, we invest in building a better world. 

With a vision rooted in the wellbeing and inclusive engagement of our team members, our customers, their end users and our communities, people are the heart of what we do and who we are. It is our values that unite us and guide us in everything that we do, including how we operate, behave and interact to foster a workplace where every team member feels valued and empowered to contribute their best.  

Our values include: Growing our People, Building Belonging, Innovating Responsibly, Delivering Excellence and Creating Customer Success. 

As a team member, you will engage in impactful work through global collaboration and the use of emerging technologies, join an inclusive culture where every team member is valued and working toward a greater purpose, and be empowered to reach your full potential through various development programs designed to accelerate your growth. 

Plexus offers a comprehensive benefits package designed to support team members' wellbeing, including medical, dental, and vision insurance, paid time off, retirement savings, and opportunities for professional development. We also prioritize work-life balance and offer a variety of perks to enhance the team member experience.  For more information, visit our US benefits website at usbenefits.plexus.com. Our commitment to pay range transparency fosters an equitable workplace, where everyone can feel valued. The annual compensation range for this position is stated below. The salary offered within this range will be based upon the geographic location, work experience, education, licensure requirements and/or skill level. Salary Range:

$70,300.00 - $105,500.00

Purpose Statement:  Business Analysts provide Customer Service Excellence by helping customers implement technology solutions in a cost-effective way, determining the requirements of a project or program, communicating them clearly to stakeholders and solutions development, and helping end users test and deploy the solutions.

Key Job Accountabilities:

• Work with business partners to elicit high-level requirements and business needs, followed by articulating those into documented business requirements and demands. Assist with prioritization exercises by providing cost and effort estimation/analysis. Manage the priority of demands to map them appropriately into a process focused functionality roadmap.
• Contribute as a global team member as part of the overall application delivery process. Represent customers by collaborating with all IT Teams (e.g. Infrastructure, Development, Support) to ensure that business requirements are understood and that solutions meet expectations.
• Understand business processes and systems for assigned customer areas and act as a liaison for the customer area between IT, product teams, and the customer.
• Manage and successfully deliver moderate to high complexity projects. Apply broad knowledge to identify and resolve core problems.
• All GT team members are responsible for upholding the organization's cybersecurity posture by adhering to security policies and procedures, actively participating in training, protecting data and systems, actively identifying and mitigating vulnerabilities, and promptly reporting any suspicious activity or potential security incidents.

Education/Experience Qualifications:

• A minimum of a Bachelor’s degree is required.
• 2-5 years of related experience is required
• CCBA certification achieved or expected within role
• Agile and Lean Six Sigma certifications are desirable
• An equivalent combination of education and experience sufficient to successfully perform the key job accountabilities may be considered.
• Experience in computing systems or IT support is highly desirable

Other Qualifications:  

• Increased business knowledg