Quality Assurance Team Member

Company Profile
80 years and countless innovations later, JCB is the world’s largest privately-owned manufacturer of construction and agricultural equipment. At 22 plants spanning four continents—and countries including the United States, the United Kingdom, India and Brazil—JCB manufactures a range of more than 300 products including Loadall telescopic handlers, backhoe loaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, Access aerial work platforms, rough terrain forklifts, and Fastrac tractors.

JCB people are at the heart of our business and as a family-owned business we answer to our customers, not a group of shareholders. That freedom allows us to concentrate on developing the latest technologies and incorporating them into our equipment. We focus on what our customer needs on the jobsite – a machine that holds up in the toughest environment and increases their productivity.

At JCB, we stand behind our products – and our name.

Position Purpose
The Quality Assurance Technician (QAT) plays a critical role in ensuring that all components, assemblies, and finished products meet engineering specifications, safety standards, and customer requirements throughout the entire manufacturing process.

This position supports end-to-end quality assurance, from incoming materials and in-process inspections to final product validation. The QAT is responsible for identifying defects, analyzing data, and driving corrective actions to improve product quality, reduce waste, and support continuous improvement initiatives in a high-volume, heavy-duty manufacturing environment.

Position Type
Full Time, Non-Exempt

Location
Pooler, Georgia

Benefits and Other Compensation
JCB offers a comprehensive benefits package, including medical, dental, and vision insurance; 401 (k) retirement plan; paid time off and paid holidays.

Major Tasks, Responsibilities & Key Accountabilities
Inspection & Quality Control
• Perform incoming, in-process, and final inspections of materials, components, and finished equipment to ensure compliance with specifications
• Conduct dock audits, quality audits, and process verifications to validate adherence to standards
• Utilize precision measuring tools such as calipers, micrometers, gauges, and testing equipment
• Evaluate product quality against engineering drawings, work instructions, and quality requirements
Data Analysis & Reporting
• Accurately record and maintain inspection results, test data, and quality documentation
• Analyze inspection and test data to identify trends, defects, and process inefficiencies
• Communicate findings to production teams, supervisors, and leadership to support decision-making
• Maintain both electronic and hardcopy quality records in compliance with company standards
Defect Resolution & Continuous Improvement
• Identify, document, and report non-conforming materials, products, and processes
• Participate in root cause analysis (RCA) and corrective/preventive action (CAPA) initiatives
• Support or coordinate repair and rework activities to resolve quality defects
• Recommend and implement improvements to reduce scrap, rework, and production downtime
• Apply continuous improvement tools and lean methodologies to enhance quality performance
Process & Documentation Support
• Assist in the development of inspection plans, control plans, and quality procedures
• Ensure all work is performed in accordance with quality policies, SOPs, and regulatory requirements
• Support internal and external quality audits as required
Training & Team Support
• Provide guidance and training to team members on quality standards, inspection methods, and best practices
• Collaborate cross-functionally with Production, Fabrication, Assembly, and Engineering teams
• Promote a culture of quality ownership and accountability across the shop floor
Safety & Compliance
• Adhere to all health, safety, and environmental policies in a heavy manufacturing environment
• Ensure proper use of Personal Protective Equipment (PPE) at all times
• Identify and report unsafe conditions or practices
• Perform other duties as assigned to support manufacturing operations

Minimum Qualifications
• High school diploma or equivalent
• Minimum 2–3 years of experience in quality assurance or manufacturing environment
• Experience with inspection tools, measurement techniques, and quality documentation
• Ability to use hand tools and inspection equipment
• Strong understanding of basic manufacturing and quality processes
• Must pass all pre-employment requirements (drug screen, background check, etc.)

Preferred Qualificat