Account Manager

This position will require you to be in the Greater Cleveland, OH Area 
We are presently in a hybrid schedule, 2 days on campus and 3 days WFH

The Account Manager's responsibilities include developing and managing relationships with a variety of content partners. This includes developing new accounts, delivering a target number of new accounts and/or business objective conclusions, maintaining contact with assigned accounts to ensure content flow, and contributing to business model development.

Responsibilities:

• Maintain acquisitions databases and update rights management systems with new and amended licensing terms.
• Assist with contract amendments, rights updates, and review new title avails for potential acquisitions.
• Develop and maintain strong partner relationships through consistent, tailored communication via email, phone, and in-person meetings.
• Support sales objectives by identifying new prospects and managing small partner accounts.
• Negotiate, sustain, and renew partner contracts; resolve issues and recommend solutions to increase sales.
• Coordinate and conduct account meetings under supervision; provide support and service to partners across communication channels.
• Collaborate with team members to achieve shared goals and contribute to the creation of team resources and documentation.
• Prepare internal reports on account and market activities; track work progress through regular updates.
• Stay informed on film industry trends and developments through relevant publications and resources.
• Make improvement suggestions for systems, processes, and overall department operations while developing expertise in content areas.

Requirements:

• Bachelor’s Degree or equivalent experience.
• 0–3 years of relevant experience (partner service, account management, communications, sales).
• Strong communication with partners, vendors, and staff.
• Confident, professional, and team-oriented approach.
• Proficient in Microsoft Office Suite.
• Inquisitive with problem-solving skills.
• Basic film industry knowledge.
• Organized and detail-oriented.

What’s Next: As you’ve probably guessed, OverDrive is a place that values individuality and variety. We don’t want you to be like everyone else, we don’t even want you to be like us—we want you to be like you! So, if you're interested in joining the OverDrive team, apply below and tell us what inspires you and why you think you are perfect for our team. OverDrive values diversity and is proud to be an equal opportunity employer. #LI-DNI