Neurosurgery Patient Care Coordinator

General Information

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Work Location: Los Angeles, CA, USA Onsite or Remote Fully On-Site Work Schedule Monday-Friday; 8:00am-5:00pm Posted Date 11/04/2025 Salary Range: $26.42 - 37.49 Hourly Employment Type 2 - Staff: Career Duration Indefinite Job # 27448

Primary Duties and Responsibilities

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The Department of Neurosurgery is seeking a detail-oriented and organized Neurosurgery Patient Care Coordinator (Administrative Assistant 2) to support patient care operations. This role plays a key part in ensuring continuity, coordination, and a positive experience for patients and their families.

Responsibilities include:

• Coordinating patient care, follow-up, and communication.

• Answering, triaging, and responding to patient phone calls.

• Scheduling and preparing clinic appointments, including pre- and post-visit chart reviews.

• Assisting patients with scheduling diagnostic tests and procedures.

• Preparing charts and documentation for clinic visits.

• Entering referrals and orders, and obtaining insurance pre-certifications and authorizations.

• Managing referral work queues, medical record requests, and medication refill processing.

• Organizing and maintaining a computer-based calendar system.

• Assisting with disability forms, return-to-work documentation, and other patient or provider correspondence.

• Performing additional administrative projects and tasks as needed.

This position requires excellent communication, organization, and multitasking skills, with a strong commitment to patient-centered service.

Hourly range: $26.42-$37.49/hr

Job Qualifications

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Required:

·         High degree of adaptability

·         Skill in prioritizing assignments to complete work in a timely manner when there are changes in workload and assignments, pressures of deadlines, and/or a heavy workload.

·         Demonstrated basic knowledge of physician office policies and procedures

·         Ability to establish and maintain cooperative and collaborative working relationship with medical, nursing and administrative personnel.

\·         Skill in working independently and following through on assignments with minimal direction

·         Working knowledg