Patient Services Representative - Medical Billing
BraultAbout the role
Description
Do you want to make an impact in someone’s life? We all know medical insurance billing can be confusing. You can be the superhero for a patient by making some of their worries disappear! You can go home at the end of the day knowing you made a difference! This is a call center position, so you know when you disconnect the call, you are done with that task and on to the next one.
Brault is a practice management, billing and coding company exclusively serving acute care independent physician practices. Privately-held and family-owned business founded in 1990.
With minimal supervision, the Patient Services Representative (PSR) will manage calls from patients, insurance representatives and attorneys. The position will be responsible for verifying patient's eligibility, updating patient demographics and insurance information, researching patient out-of-pocket responsibility and working accounts in compliance with billing guidelines. If necessary, the PSR will call patients.
Requirements
- High School Graduate
- Proven experience working in a high volume Call Center
- Bi-lingual Spanish, a plus
- Medical experience, a plus
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