Warehouse Technician

About Us  

Grover Gaming, now proudly a part of Light & Wonder, is a leading force in the charitable gaming industry. Our mission is to deliver world-class electronic gaming solutions that support veteran, fraternal and charitable organizations across the country. With a strong focus on building relationships, game and product innovation, service, and support, we’re transforming how our charitable partners raise money for the causes that matter most.  

SUMMARY: The Warehouse Technician at Grover Gaming is responsible for supporting daily warehouse operations, including inventory management, product handling, and basic technical servicing of gaming equipment. This role ensures accurate tracking, movement, and maintenance of inventory while supporting internal operations and external customer needs. This position plays a critical role in maintaining inventory accuracy through cycle counting, processing shipments and receipts, and documenting RMA activity for repairs and replacements. The Warehouse Technician also performs basic troubleshooting and component replacement on electronic gaming machines (EGMs), utilizing diagnostic tools and established repair procedures. 

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

RESPONSIBILITIES: 

• Track and maintain inventory of products through regular cycle counting. 

• Accurately document and track RMA requests, repairs, and replacements. 

• Manage the shipment and receipt of products for both internal and external customers. 

• Conduct basic troubleshooting of EGMs and repair or replace malfunctioning components as needed. 

• Demonstrate proficiency in using various diagnostic tools and equipment. 

• Operate forklifts, pallet jacks, or handcarts to move materials safely and efficiently. 

• Maintain cleanliness and organization of the warehouse.   

REQUIREMENTS: 

• Minimum of two years of experience as a Warehouse Technician or Warehouse Associate. 

• Excellent time management skills. 

• Strong problem‑solving and analytical skills. 

• Valid driver’s license with a clean driving record. 

• Effective written and verbal communication skills. 

• Strong organizational ability and attention to detail. 

• Experience operating box trucks or route trucks. 

• Ability to obtain DOT medical card (non-CDL)