Software Program Manager

Creating Peace of Mind by Pioneering Safety and Security

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world.

We are seeking a seasoned, dynamic and tenacious Software Program Manager to lead and coordinate software development activities across our global Zentra teams. This role requires an individual who is adept at managing meetings and facilitating effective communication and collaboration across geographically distributed teams. As a servant leader, you will guide multiple teams in adhering to Agile principles, leading Scrum ceremonies such as Daily Standups, Sprint Planning, Retrospectives, and Sprint Reviews. Your role will involve promoting a culture of collaboration, accountability, and self-organization, while also driving continuous improvement initiatives to enhance productivity and delivery quality.
 

Hybrid:

At Allegion, we are driven by a bold vision: redefining safety while empowering our employees to thrive. When you join our team, you become part of a culture that values innovation, purpose, and excellence. This role offers the benefits of our dynamic hybrid work model—combining in-person collaboration for meaningful moments with the flexibility of remote work. Since hybrid arrangements can vary based on the needs of the individual, team and business, your talent acquisition partner will provide specific hybrid details about this role.

We are committed to fostering a healthy work-life balance and building meaningful connections, ensuring you have the tools, resources, and support needed to excel in any environment. Together, we’ll unlock your potential and create a lasting impact.

While this is the current structure and we currently have no plans to change, we reserve the right to make changes to the hybrid schedule as needed at the Company’s discretion.

Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position.

What you'll do:

• Work with teams geographically ranging from all US continental time zones to India time zone, meaning off hours meetings.
• Coordinate software development dependencies between the US and India teams, and drive the dependencies to resolution with tenacity.
• Expert and integrating agile software development with waterfall manufacturing deliverables.
• Doing what it takes to make the team successful, sometimes by representing missing roles.
• Lead and facilitate Scrum ceremonies (Daily Standups, Sprint Planning, Retrospectives, and Sprint Reviews) for multiple teams, ensuring adherence to Agile principles and practices.
• Act as a servant leader and coach to Agile teams, promoting collaboration, accountability, and self-organization.
• Drive continuous improvement initiatives by analyzing team performance and identifying opportunities to enhance productivity and delivery quality.

• Monitor project progress and performance, identifying and escalating risks, dependencies, and issues.
• Coordinate cross-functional team dependencies to achieve project objectives, ensuring alignment with strategic goals.

• Communicate project progress, risks, and dependencies to leadership, providing clear and actionable insights.
• Act as a liaison between technical teams and non-technical stakeholders, ensuring transparency and shared understanding of priorities.
• Implement strategies to overcome challenges specific to distributed teams, such as asynchronous communication and virtual collaboration.

• Ensure all items on the deployment checklist are thoroughly reviewed, validated, and completed prior to deployment to guarantee a smooth and error-free release.

Tool Expertise and Process Optimization

• Utilize Agile tools such as Azure DevOps (ADO), GitHub, and/or JIRA to manage backlogs, track progress, and report on key metrics.
• Working knowledge of utilizing Project Management Tools like MS Project, Smartsheet
• Identify opportunities to improve processes and workflows, leveraging Agile and project management tools to enhance efficiency and transparency.

Coaching and Mentorship

• Mentor Developers, Verification Engineers, Product Owners, and other team members on Agile best practices.
• Provide guidance on Agile principles and