Purchase Request Financial Shared Services Associate
Penn State UniversityAbout the role
APPLICATION INSTRUCTIONS:
CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.
CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants.
Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.
POSITION SPECIFICS
The Office of Central Procurement is seeking a dynamic Financial Shared Services Associate to join the Purchase Request (PR) Team. The PR team processes all non-catalog purchases made across Penn State.
Financial Shared Services Associates are aligned to specific units across the University to ensure personalized and consistent support.
Responsibilities Include:
Serve as a central hub member for the Purchase Request team
Receive and process non-catalog requests for purchase order
Tracking the progress, gather required documentation and assist unit initiators understand and navigate the process
Review all financial transactions for compliance with University policies, procedures, documentation standards, and regulatory guidelines
Provide excellent customer service to internal stakeholders through clear communication and timely issue resolution; assist in monitoring internal and external customer satisfaction
Reconcile discrepancies and investigate transactional anomalies or errors
Execute financial approvals on designated transactions
Maintain accurate and up-to-date transaction records in financial systems
Assist with internal and external audits by providing transaction documentation and reports
Maintain alignment and communication with specific unit teams to ensure accurate and responsive support
Identify opportunities for process improvements and automation in transaction workflows
Maintain confidentiality and integrity of financial data at all times
Provide training to new staff members as directed
MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS
General Equivalency Diploma (GED) or High School (HS) 2+ years of relevant experience; or an equivalent combination of education and experience accepted Required Certifications: None
Preferred Qualifications:
Strong verbal and written communication skills and the ability to collaborate with coworkers within and
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