Business Systems Analyst - Item MDM

CooperVision, a division of CooperCompanies (NASDAQ:COO), is one of the world’s leading manufacturers of soft contact lenses. The Company produces a full array of daily disposable, two-week and monthly contact lenses, all featuring advanced materials and optics. CooperVision has a strong heritage of solving the toughest vision challenges such as astigmatism, presbyopia and childhood myopia; and offers the most complete collection of spherical, toric and multifocal products available. Through a combination of innovative products and focused practitioner support, the company brings a refreshing perspective to the marketplace, creating real advantages for customers and wearers. For more information, visit www.coopervision.com.

Job Summary:

Business Systems Analyst role (BSA) is an integral part of IT-Biz (Information Technology – Business) Team, working on common strategic business initiatives and transforming them digital experience using the Informatica Item MDM System.  As a BSA, you will be bridging the gap between business objectives and technical solutions, using your analytical skills, business and systems experience, collaboration with cross-functional and technical teams. You will be responsible for the functional design, delivery and maintenance of strategic capabilities and features of CooperVision Item MDM System. 

• Requirements Analysis: Work closely with business stakeholders, product owners to review, understand their needs and objectives (BRD – Business Requirements Document). Organize and/or participate in requirement solicitation sessions to gather, clarify, analyze, and document business requirements.
• Functional Design: 
  • Translate business requirements into functional specifications (where applicable, such as new integrations, change in integrations), business use cases and acceptance criteria, using BRD, Wireframes and Technical Specifications. 
  • Document business processes, workflows and data models as necessary in Functional Specification (FS) Document. 
  • Review Wireframes for proposed User Interface (UI):  e.g. proposed Tableau Dashboard or Cognos Report layouts. 
  • Review and understand Technical Specifications from development team to assess and ensure alignment with the Functional Specification. 
  • Collaborate with BAs (Business Analysts), fellow BSAs, architects and developers in the iteration of functional and technical decisions and designs.
  • Facilitate the integration of enterprise systems (such as Oracle EBS, BaaN ERP, CDM, I-MDM, CRM, CLM etc.,). Identify integration points, and data mappings.
  • Adhere to CVI SDLC methodologies (Waterfall, Agile DevOps), processes and maintain artifacts in appropriate tools (such as ServiceNow, ADO). 
• Testing: 
  • Define test cases. Collaborate with Quality Assurance (QA) teams. 
  • Execute test cases in stage environments to ensure applications meet functional and non-functional requirements. 
  • Conduct or Support User Acceptance Testing (UAT) as necessary.
• Change Management: Identify and support change management processes (training, Standard Operating Procedures, Work Instructions) by assessing the impact of proposed changes to applications, coordinating communication with Business Analysts, Product Owners and stakeholders. 
• Project Management: Assist in project planning, estimating and scheduling.  Work with Project Manager on assigned tasks and provide regular updates to them on the progress. 
• Production Support: Work with regional / local markets, and production support team in identifying the root cause and appropriate fixes, testing and delivering them to live systems.   
• Continuous Learning: Continue to learn evolving business processes, best practices and applicable tools. Propose innovative solutions to address business requirements. 

Travel Requirements: 

Travel Requirements vary by Project; approximately 10% (Domestic / International)

Knowledge, Skills and Abilities:

• Proven functional knowledge of the Informatica MDM Hub platform, the Informatica Data Director (IDD) application and item-related transactions.  
• Proficiency in requirements gathering / review, process modelling, and SDLC methodologies (Agile, Agile DevOps, Scrum).
• Excellent anal