Senior IT Manager

Senior IT Manager

Key Responsibilities

• Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
• Own projects, solutions, and key responsibilities within a larger business initiative
• Handle business-critical IT tasks and systems administration
• Research and evaluate emerging technologies, hardware, and software 
• Track and maintain hardware and software inventory
• Analyse department needs, identify vulnerabilities, and boost productivity, efficiency and accuracy to inform business decisions
• Ensure network components meet needs and work together seamlessly, using the full range of capabilities, and stay informed about new features and competitive solutions
• Continuously analyse current processes, technologies, and vendors to identify areas of improvement
• Prepare cost benefits analysis reports when upgrades are necessary, continuously analysing vendors to ensure they offer the best possible service value for company needs
• Train employees on both software and hardware, troubleshoot, and provide technical support when needed
• Develop and execute disaster procedures, and maintain data backups 
• Lead a lean, global team of IT specialists
• Be the super user of shared tools, platforms and guidelines across the TransferTo group of companies (3)
• Take charge of IT automation across TransferTo offices
• Work closely with the Procurement Manager to find and manage the correct suppliers across the group
• Develop & maintain documentation

Professional Experience and Qualification

• Bachelor’s degree in technology or computer science
• Preferably minimally 8+ years of experience with managing office infra and security global companies such as but not limited to:
  • Manage homogeneous environment 
  • Hardware and software inventory Cost governance 
  • Patch Management
  • Onboarding & Offboarding of user accounts and devices
  • Disaster & Recovery strategy
  • Vendor management 
  • Software licence management
  • IT asset management
  • Identity and access management
• Experience with or knowledge of programming languages and hands-on experience with Microsoft Windows and Mac OS Operating systems, current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring
• Expertise with implementing, configuring, and testing solutions
• Familiar with SSL & IPSEC VPN ( Fortinet appliance), Active Directory(AD), LDAP, RADIUS, 2FA/MFA, SAML
• Experienced with cloud-based corporate hosting (Google Workspace, Office 365, Atlassin, ESET, Slack) 
• Team management / Proven team leadership is highly preferred 
• Strong creative and analytical thinking
• Professional certifications in infrastructure 

Sound like you? Apply now!