About the role
<p>Looking for a real adventure to add to your CV? Why not move to Greece and work with a tech giant? We are looking for Dutch-speaking Customer Experts to become the face and voice of a legendary global brand famous for its laptops, smartwatches, and premium accessories. If you love helping people, adore smart technology, and want to live in one of Europe’s most exciting, sun-drenched capital cities, this is your sign to apply. </p><h3><strong>What You'll Do (The Day-to-Day)</strong></h3><p>Working in a vibrant, positive-language environment, you will handle inbound inquiries, emails, and live chats from Dutch-speaking consumers. </p><ul><li><strong>The Inbound Experience:</strong> Guide users through the digital storefront when they state, <em>"I can't find the article I am looking for"</em> or need help deciding which luxury hardware configuration to buy. </li><li><strong>The Service Solution:</strong> Efficiently manage customer complaints, shipping delays, order cancellations, and product return requests. </li><li><strong>Skill Expansion:</strong> After 30 days on the job, you will enter a mandatory cross-skilling phase, blending both your sales and service capabilities to unlock advanced career opportunities within the project.</li></ul>