Head of Product, Ecosystem Platform

Who Are We?

Postman is the world’s leading API platform, used by more than 30 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. 

We recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman.

The Opportunity

With 30M+ users, 500K+ companies, and 98% of the Fortune 500, Postman is the world’s foremost API management and collaboration platform. Postman is seeking a strategic and results-driven ecosystem leader who is passionate about APIs, partnerships, ecosystems, collaboration, and developer success.

As the Head of Product for Ecosystem Platform, you will be responsible for shaping the future of our ecosystem platform, driving innovation, and expanding our reach in API development and collaboration.

This position requires a strategic thinker with a deep understanding of developer ecosystems and a passion for delivering exceptional developer experiences.  You will define our broader ecosystem strategy, including our extensibility, integration frameworks, and program approach.

You are eager to get your hands dirty, doing individual contributor work to drive execution excellence across teams, yet you can naturally up-level your strategic thinking. Your success will be measured by business impact, including active usage, satisfaction, GTM, operations, and revenue metrics.

Responsibilities

• Research, gather, and consolidate customer insights (both qualitative and quantitative) to inform our strategy, priorities, requirements, use cases, and roadmap for the Postman Ecosystem

• Develop and execute the product strategy for Postman's ecosystem, including APIs, extensibility, developer frameworks, developer portal, community engagement, operations, and app distribution

• Partner closely with your core squad (i.e., engineering, platform, design) to set the vision and deliver an ecosystem platform that empowers 1) developers and partners to innovate and scale app experiences on Postman and 2) customers to find the solutions they need to scale API productivity, quality, and performance on Postman

• Run a stable and reliable ecosystem platform and operation (i.e., uptime, secure, change management, support, etc) that developers and customers love and trust

• Foster a vibrant developer community and implement feedback mechanisms to continuously improve developer satisfaction

• Streamline and scale ecosystem app adoption and usage via in product, onboarding, GTM, growth experiments, and GTM

• Define and track key performance indicators (KPIs) to measure the success and adoption of our ecosystem platform

• Work cross-functionally (i.e., product, engineering, analytics, GTM, legal, PR, ecosystem, operations, etc) across Postman and partners teams to launch key initiatives, improve developer and customer experiences, and scale success together

• Establish frameworks, infrastructure, culture, rituals, feedback loops, and processes to deliver quality products, quickly, and towards your business goals

• Clearly and concisely communicate our strategy, internally and externally

• Build, mentor, and lead a high-performing team

 Requirements

• 10+ years of relevant experience with product, platform, and developer experience in software, collaboration, APIs, and / or ecosystem-rich companies like Slack, Atlassian, Microsoft, GitHub, HubSpot, etc

• Proven track record of successfully launching and scaling developer-focused products or platforms with cross-functional product development teams that delivered meaningful business results

• Excellent communication and influence skills, especially across product, engineering, and GTM to drive change at multiple levels and across companies

• Developer at heart, with hand on experience working with APIs and ecosystems (either as a producer or a consumer)

• Deep understanding of API technologies, developer tools, and ecosystem dynamics

• Experience in building and managing developer communities and marketplaces

• Experience with customer discovery, market