Junior Account Representative

Company Description

About Us – Sharpcontra
At Sharpcontra, we pride ourselves on delivering reliable solutions and excellent customer experiences. Based in Austin, TX, we are committed to efficiency, integrity, and growth. Our team values dedication, professionalism, and innovation in everything we do.

Job Description

Job Description:
Sharpcontra is seeking a motivated Junior Account Representative to join our growing team. This role focuses on managing client accounts, supporting senior staff, and ensuring high-quality service delivery. The ideal candidate is detail-oriented, proactive, and eager to develop their career in account management.

Responsibilities:

• Assist in managing client accounts and maintain strong client relationships

• Coordinate with internal teams to ensure timely delivery of projects and services

• Prepare reports, presentations, and proposals for clients

• Support senior account representatives with day-to-day tasks

• Track and analyze account performance metrics

• Respond promptly to client inquiries and resolve issues efficiently

Qualifications

Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field

• 1–2 years of experience in account management, sales support, or customer service

• Strong communication and organizational skills

• Proficiency in Microsoft Office and CRM systems

• Ability to work independently and as part of a team

• Eagerness to learn and develop professionally

Additional Information

Benefits:

• Competitive salary

• Opportunities for professional growth and career advancement

• Skill development through training and mentorship programs

• Health, dental, and vision insurance options

• Paid time off and company holidays

• Collaborative and supportive work environment