Project Manager 1 (IT)

As the IT Project Manager at Pike Enterprises, you will play a crucial role in ensuring the successful delivery of our corporate strategic and large transformational projects and ensures it meets committed cost, timelines, and quality standards. We are seeking a talented and experienced project manager to join our team and lead the transformation of project management practices for Pike. This role is ideal for an individual who excels in managing complex technical projects, vendor relationships, and embraces agile principles, including Scrum.  

Essential Functions: 

Implementation and Integration: 

• Lead the implementation of Oracle/Microsoft projects, ensuring seamless integration with existing systems and processes. 

• Collaborate with stakeholders to gather requirements, develop specifications, and ensure the solution meets business needs. 

• Coordinate with Oracle and third-party vendors to ensure timely and effective delivery of services. 

Project Planning and Management: 

• Develop comprehensive project plans, including scope, objectives, timelines, and resource allocation. 

• Manage project budgets, track expenditures, and ensure projects are delivered within budget. 

• Define project success criteria and disseminate them to involved parties throughout the project lifecycle. 

JIRA Administration & Collaboration: 

• Administer, configure, and optimize Jira Cloud to support project, workflow, permission, and automation needs across technology teams.  

• Maintain system governance, including project lists, time capture (Tempo), user management, and adherence to PMO standards and SDLC workflows.  

• Collaborate with development, network and security teams to setup their projects issues, implement Jira enhancements, and ensure consistent, high-quality usage of Jira tools. 

Risk Management: 

• Identify, analyze, and mitigate project risks. 

• Develop contingency plans to address potential challenges and ensure project continuity. 

Quality Assurance: 

• Ensure that project deliverables meet the highest quality standards and are aligned with business requirements. 

• Conduct regular reviews and audits to ensure compliance with project objectives and standards. 

Change Management: 

• Develop and implement change- management strategies to support the adoption of Oracle Field Services. 

• Provide training and support to end-users to ensure successful system utilization. 

Stakeholder Communication 

• Act as a primary point of contact for project stakeholders, ensuring open and transparent communication. 

• Develop and execute communication plans to keep stakeholders informed and engaged. 

Minimum Requirements: 

• Bachelor’s degree in computer science, Information Technology, or a related field 

• In-depth knowledge of IT processes and tools as it pertains to project management, financial management and resource planning 

• 5+ years’ experience in IT program management, including leadership roles with a focus on agile delivery. 

• Strong Jira acumen with a successful track record in time capture management. 

• Ability to design and execute strategic IT support initiatives in alignment with business objectives. 

• Familiarity with the field service business and process/tools to facilitate running a crew-based field services business. 

• Relevant certifications (e.g., Jira, PMP) or technical certifications are advantageous. 

Preferred Qualifications: 

• Experience with Oracle cloud products including Field services, Fusion HCM, Fusion ERP and CX cloud 

• Experience with Microsoft products including Dynamics 360, Azure EDW and Power apps 

• Master’s degree in computer science, CIS, or related field