Workplace Specialist

Guidewire is an exciting, fast-paced environment requiring the ability to juggle multiple competing tasks and demands. The Workplace specialist is an internal customer-focused role that supports the Global Workplace team, ensuring the seamless day-to-day operations of our workplace.
The position requires a team playing with poise, tact, and diplomacy while communicating with internal and external customers. This role has regular access to company information, requiring professional discretion and confidentiality at all times. The selected candidate will assist with oversight of building operations, safety elements, and building maintenance in partnership with building management, vendors, and suppliers. The incumbent will also partake in office administrative activities and procedures as well as provide cross-functional support across our organization

Responsibilities

• Coordinate and maintain Workplace services and operations (i.e. micro-kitchens, janitorial, maintenance, building access, employee amenities)
• Manage and respond to Workplace tickets via ticketing system.
• Setup and takedown of furniture and equipment; reconfigurations, learning center, outdoor terrace, company meeting and special event. 
• Assist with the coordination of space management and planning activities including move coordination; office events; space inventory; space allocation tracking; maximizing space utilization.
• Report and track building maintenance and manage property management relationships to ensure proper standards are applied consistently. 
• Backfill reception duties, welcoming visitors, shipping, receiving, and supporting employees and visitors while enforcing security and access protocols.

Who you are

• 3+ years of related facility experience 
• Strong organizational and time management skills; ability to work with a high sense of urgency within established timelines, exercising consistent follow-through/follow-up when necessary.
• Must be available to occasionally escort vendors through the space during after-hours and weekends.
• Proficient in Google Workspace environment: Gmail, Google Drive, Calendar, Sheets, Slides and Forms.
• Willingness to learn new systems; ServiceNow, SiQ, LumApps, COUPA, Concur.
• Some knowledge of ergonomics and life safety systems.
• Regularly required to move furniture and boxes weighing up to 40lbs

About Guidewire
Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.
As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.
For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.
Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.
Disability Accommodations and Guidewire’s Appeals Process. Guidewire provides accommodations to the hiring process to create a fair opportunity for candidates with disabilities to contend for open positions. Accommodation requests should be directed to (650) 356-4940 or Accommodations@guidewire.com. If things do not go as hoped, we invite you to use our appeals process. Guidewire promises to independently review any denied accommodation and any decision not to offer you the position. The appeals process is the same in either case. Within five business days of receiving a notice of denial of an accommodation, or receiving a notice of your non-selection for a vacancy, call (650) 356-4940 or e-mail Accommodations@guidewire.com to make an appeal. Guidewire will assign a new decision-maker to review the request and/or hiring decision, who will then notify you in writing of a decision within 10 business days.