Associate Director of Audio-Visual Engineering

Fitch Group is currently seeking an Associate Director of Audio Visual Engineering based out of our New York office.  

 

As a leading, global financial information services provider, Fitch Group delivers vital credit and risk insights, robust data, and dynamic tools to champion more efficient, transparent financial markets. With over 100 years of experience and colleagues in over 30 countries, Fitch Group’s culture of credibility, independence, and transparency is embedded throughout its structure, which includes Fitch Ratings, one of the world’s top three credit ratings agencies, and Fitch Solutions, a leading provider of insights, data and analytics. With dual headquarters in London and New York, Fitch Group is owned by Hearst. 

 

Fitch's Technology & Data Team is a dynamic department where innovation meets impact. Our team includes the Chief Data Office, Chief Software Office, Chief Technology Office, Emerging Technology, Shared Technology Services, Technology, Risk and the Executive Program Management Office (EPMO). Driven by our investment in cutting-edge technologies like AI and cloud solutions, we’re home to a diverse range of roles and backgrounds united by a shared passion for leveraging modern technology to drive projects that matter to our organization and clients. We are also proud to be recognized by Built In as a “Best Place to Work in Technology” 3 years in a row. Whether you're an experienced professional or just starting your career, we offer an exciting and supportive environment where you can grow, innovate, and make a difference. 

 

Want to learn more about a career in technology and data at Fitch?

Visit: https://careers.fitch.group/content/Technology-and-Data/

 

About the Team

Audio Visual technologies is an integral part of the Modern Workplace technology team. Modern Workplace is a global team that supports Fitch’s end user technologies with a strong emphasis on the end user experience.

 

How You’ll Make an Impact: 

• Develop and drive Fitch’s AV strategy in alignment with business objectives and technological advancements, and build out the global AV program and team
• Serve as an Audio-Visual SME for Cisco AV including deployment, integration, and support (both at internal and externally hosted events)
• Oversee the design, installation, and maintenance of Cisco AV systems in conference rooms, collaboration spaces, and large-scale events.
• Evaluate and recommend new AV technologies (including AI), tools, and best practices to enhance user experience and operational efficiency.
• Manage vendor relationships and negotiate contracts for AV equipment and services
• Partner with facilities and other teams on large-scale building projects
• Mentor and train colleagues on the use and support of AV technologies
• Manage a small team of regional AV support engineers

 

You May be a Good Fit if:

• 7+ years of progressive experience in AV technologies with a focus on Cisco solutions
• Demonstrated leadership experience leading/managing technical teams
• Strong project management and stakeholder engagement skills
• Excellent troubleshooting and analytical abilities
• Experience supporting VOIP Telephony services
• Outstanding communication, presentation, and interpersonal skills

 

What Would Make You Stand Out: 

• Relevant certifications such as Cisco CCNA/CCNP (Collaboration), CTS, or equivalent are a plus
• Experience with cloud-based AV solutions and hybrid work technologies
• Knowledge of networking fundamentals and security best practices
• Familiarity with AV platforms (Microsoft Teams, Zoom, Crestron, etc.)
• Experience with D