Applications Engineer - Data Centers
GeneracAbout the role
We believe power is a promise - a shared commitment to be there for others when it matters most.
For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a more resilient, efficient, sustainable energy future.
Ready to Power a Smarter World with us?
A career at Generac means stepping into a company that leads technological advances. For more than five decades, Generac has designed and manufactured diesel, natural gas, and bi-fuel generators, but we’ve evolved into so much more. As we continue to grow in both size and technological advances, we consistently push past norms to pave a way towards the future. We are not simply satisfied with what is working now. Instead, we challenge ourselves to revolutionize and optimize the industry while bringing out the best in our people.
The Application Engineer is the primary technical resource supporting the internal/external Data Center field sales force, and is responsible for actively driving and managing the technology evaluation stage early in the sales process. Working in conjunction with the sales team as the key technical advisor and solution advocate, the Application Engineer must be able to identify and provide reliable solutions as per the customer requirements. The Application Engineer will own the customer bidding process and must be able to establish and maintain strong relationships throughout the sales cycle involving customers, specifying engineers, distribution partners, internal/external resources, and vendors.
Essential Duties and Responsibilities:
Develop technical and commercial solutions to support the Data Center sales team. This includes gathering field requirements from customers
Listen, understand and convey customer requirements
Prepare, coordinate and respond to functional and technical elements of customer RFQs
Create online diagrams, wiring diagrams, and work instructions for MV & LV switchgear, motor control centers, and power distribution centers (PDC)
Provide technical support for the integration of Generac products with other Data Center equipment (Building Management, UPS, Transfer Switch/Switchgear, Energy Management, and Utility protection relays)
Present technical solutions and options to external customers:
Maintain professional business relationships within target accounts
Identify customer's needs and sales opportunities to help future growth
Interface with internal product management and external equipment suppliers
Resolve customer issues or difficulties in a manner that is consistent with the company mission, values, and financial objectives;
Provide status of ongoing projects and future projects
Assist product management in the development of new product roadmaps
Partner with both internal and external suppliers to design and specify complete solutions
Perform technical/ product training for sales people, estimators, and engineers
Articulate technology and product positioning to both business and technical users
Maintain accurate records of target accounts, opportunities, quotes, projects, contacts and correspondence in company approved databases
Other duties as assigned
Minimum Qualifications:
Bachelor’s degree in Engineering
5+ years’ experience working in an Engineering role
Experience reading architectural, mechanical and electrical blueprints with a solid understanding of basic electrical and mechanical control systems
Experience with and understanding of network communications technology (Internet, Intranet, VPN, TCP/IP, Ethernet, etc.)
Proficient with industrial standards, UL, NEC, ASME, IEC, NEMA;
Familiar with Data Center design standards like Uptime Institute
Ability to travel up to 25%
Preferred Qualifications:
Electrical Engineering degree
Customer Service or Sales Support experience
Experience creating online diagrams, wiring diagrams, and work instructions
Application Programming Experience
Project management experience
Knowledge, Skills, and Abilities:
Maintain expert level of internal and external product knowledge for Power Generation equipment;
Ability to interpret customer specifications;
Ability to analyze and answer technical questions;
Ability to analyze/verify control schematics and wiring diagrams;
Ability to read and
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