Coordinator External Quality

Overview

Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.

Position Summary

This role provides entry-level support to the Quality department. This role supports the overall quality program and may serve as a liaison between the Quality team and other service lines of Versiti. He/she/they may support other service lines by providing quality input on projects and everyday tasks.

Total Rewards Package

BenefitsVersiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others.

Responsibilities

• Core Quality Responsibilities * Assists Manager in executing the Quality Plan and ensuring compliance with applicable regulations and standards. * Assists Manager in identifying quality system improvements. * Integrates continuous improvement practices adopted by Versiti into quality systems, education, and improvement activities. * Supports internal/external assessments as assigned. * Prioritize tasks to meet the needs of assigned quality objectives. * May prepares charts, tables, etc. to analyze quality metrics. * Review, analyze, approve, and monitor events logged in event management system.
• Specific External Quality Coordinator Responsibilities * Provide support to the supplier quality and contract function(s) with a focus on supplier/ customer/ service development-related projects/initiatives * Support the implementation and maintenance of the Supplier Quality Management process to ensure excellent quality of purchased goods * Initiate and resolve supplier non-conformances including root cause and corrective/preventive actions to hold suppliers accountable to Supplier Corrective Action Request (SCAR) commitments * Initiate and resolve Quality exceptions, root cause investigations, containment/corrective actions, risk-based escalation (as appropriate) * Support continuous improvement initiatives, quality system and procedure adjustments * May perform supplier audits and assess non-conformance / audit findings and participate in closure of supplier actions, as needed * May support the maintenance of the contract management process to ensure a consistent and efficient process for the initiation, negotiation, development, review, execution, documentation, monitoring and modification of contractual agreements * May reviewing incoming material from suppliers, if needed, to determine appropriate disposition
• Performs other duties as assigned
• Complies with all policies and standards

Qualifications

Education

• High School Diploma required
• or equivalent required
• Associate's Degree (in Clinical Laboratory Science, life sciences, engineering with science minor, scientific discipline, or allied health science discipline) preferred
• Bachelor's Degree (in Clinical Laboratory Science, life sciences, engineering with science minor, scientific discipline, or allied health science discipline) preferred

Experience

• 1-3 years experience required with H.S. diploma required
• 1-3 years experience required with associates degree required
• Experience in QMS, QA, QC, or Quality Auditing preferably in an environment such as blood banking, pharmaceutical, medical devices, or a hospital, preferred

Knowledge, Skills and Abilities

• Ability to read and interpret documents such as Standard Operating Procedures, safety rules, operating and maintenance instructions, and other department manuals required
• Must have basic mathematical aptitude such as adding and subtracting two-digit numbers and multiplication and divisions with 10’s and 100’s to be used for weight measurement, volume, distance, and money. required
• Ability to apply judgment to detailed bu