Financial Crimes Officer II – Fraud Operations Case Closure and Support Functions

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GENERAL FUNCTION: The Financial Crimes (FC) Officer II must have a high level of expertise within financial crimes risk management and related regulations, guidance and best practices.  The FC Officer II Leads in the identification and assessment of risks  (BSA/AML, Economic Sanctions and Fraud) and the execution of procedures to evaluate the Bancorp's compliance with laws, regulations and industry standards. Actively engaged and readily available to implement the Bancorp's Financial Crimes programs. Identifies, develops and executes strategies for closing gaps in performance. Works mostly self-directed, with minimal supervisory oversight. Also works within department and cross-department teams.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Banks risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

Process oriented, data driven leader with track record of successfully managing people and continuously driving process improvement.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for Fraud Operations production responsibilities of case closure and the disputes case referral process including preparing and closing cases for potential Suspicious Activity Reporting (SAR). Additionally owns key functions to include but not limited to escheatment, charge-off, check creation, office of the president complaints, FCRA complaints, IRS leads, CORE referrals, Aged Hold Review, Bank Check Audit, EWS Reject Report, and monitoring of various Fraud Operations inboxes.

• Participates in the analysis, update, and implementation of financial crimes policies, procedures, and processes.
• Analyzes data by numerous delivery channels, geographic area, product types, to identify financial crimes risks and develop and recommend scope or target for the review, corrective action/or gap closure. Develops and executes strategies for closing gaps or enhancing coverage.
• Develop strengthen, and/or implement department and cross-department business unit policies, procedures, and processes.  As well as, ensuring these are in compliance with existing laws and regulations, including governance, policies and procedures, monitoring, reporting, communications, and education, where appropriate.
• Assists in the development of strategic fraud, BSA/AML, and economic sanctions goals and tactical and strategic planning systems.
• Works with senior leadership to set strategic direction for the department and executes on those goals and objectives.
• Monitors financial crimes-related regulatory and industry developments and provides input to department and cross-department teams regarding emerging issues and interpretation of regulations.
• Communicates significant issues to senior management.
• Identifies opportunities, establishes action plans, and drives solutions to continuously improve financial crimes policies, procedures and tools, and increase efficiency.
• Assess the adequacy of the business units'/affiliates recommended corrective action to issues or gaps identified and support post-implementation validation of any implemented changes.
• Participates and/or leads regular meetings with peers to build and maintain knowledge of current and emerging issues and risk in the financial crimes environment.
• Recommends solutions based upon subject matter expertise. 
• Serves on various task forces or discussion groups to address financial crimes related issues.
• Contribute updates to the financial crimes risk assessment.
• Facilitates, leads, or assists with financial crimes training.
• Assists in the review of new products and services for financial crimes risk.
• Contributes or leads the completion of special projects related to financial crimes.
• Builds industry relations through industry networking.
• Areas of responsibility and accountability within financial crimes may Include: BSA/AML, Economic Sanction and Fraud.  These responsibilities may include tools and processes used internally by financial crimes teams or line of business processes and tools.

BANK SECRECY ACT REQUIREMENTS: Responsible for adhering to the reporting and record keeping requirements of the Bank Secrecy Act and Anti-Money Laundering rules and regulations, observing economic sanctions by prohibiting transactions as specified by the Office