Retail Clerk ("Empleado de Tienda")

POSITION PURPOSE

As a retail clerk, you will be an essential part of delivering outstanding customer service and facilitating the efficient operation of our retail store. Your responsibilities will include assisting customers, processing transactions, maintaining the cleanliness and organization of the store, and actively contributing to the overall success of the business. This position necessitates excellent communication skills, strong attention to detail, and a positive demeanor.

ESSENTIAL RESPONSIBILITIES

• Greet customers and provide a welcoming and friendly atmosphere.
• Assist customers with inquiries, product selection, and locating items in the store.
• Process sales transactions accurately and efficiently using the cash register or point-of-sale system.
• Handle customer complaints and resolve issues in a professional and timely manner.
• Maintain a clean and organized sales floor, including replenishing merchandise, arranging displays, and ensuring shelves are stocked and priced correctly.
• Monitor inventory levels and communicate any stock shortages or replenishment needs to the store manager.
• Assist in receiving and unpacking merchandise shipments, checking for discrepancies, and ensuring items are tagged and displayed correctly.
• Follow company policies and procedures regarding security, loss prevention, and cash handling.
• Collaborate with team members to achieve sales targets and provide exceptional customer service.
• Stay knowledgeable about products, promotions, and sales events to effectively assist customers and drive sales.
• RV Responsibilities
• All other duties assigned by manager or supervisor.

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:

• Assist with any guest inquiry.
• Follow all company and safety and security policies and procedures.
• Report maintenance problems, safety hazards, accidents, or injuries.
• Perform other reasonable job duties as requested by the General Manager.

PHYSICAL DEMANDS

• Physical ability to stand for long periods, lift and move heavy items, and perform tasks that require bending, stooping, and reaching.
• Must be able to sit at a desk for up to four (8) hours per day. Walking and standing are required the rest of the working day. Length of time of these tasks may vary from day to day and task to task.
• Must be able to stand and exert well-paced mobility for up to four (4) hours in length.