Front Desk Team Member

Job DetailsJob Location: Merrillville - Merrillville, IN 46410Salary Range: $15.00 HourlyJoin the Judgement Free Zone®- Now Hiring Front Desk Team Members!
At Planet Fitness, we pride ourselves on providing a welcoming, non-intimidating environment for everyone. We’re currently hiring Front Desk Team Members who are enthusiastic, friendly, and ready to help us keep our positive energy going strong!
 
As a Front Desk Team Member, you’ll be the first point of contact for our amazing members and guests. You’ll play a key role in creating a great experience by greeting visitors, answering questions, managing memberships, and keeping the club clean and organized.
                                                                                                                                                                                    
Now Starting at $15/Hour – Plus These Great Benefits:

 Free Black Card Membership
 Paid Personal Time Off
 Medical, Dental, and Vision Insurance
 401(k) with Employer Match
 Friendly, supportive team culture
 Consistent and flexible scheduling
 Training and opportunities for career growth
 Enjoy extra earning potential through incentives and bonuses

What You’ll Do:

 Greet all members and guests to ensure a warm, welcoming environment
 Check members in, give club tours, and sign-up new members
 Answer phone calls and handle member inquiries professionally
 Update member information and assist with billing or account changes
 Process transactions using our Point-of-Sale system
 Perform cleaning and sanitizing tasks to keep the club spotless

What We’re Looking For:

 Positive and upbeat attitude with great customer service skills
 Basic computer knowledge and attention to detail
 Dependable and punctual
 CPR/AED certified (otherwise, we will provide certification)
 Prior customer service experience is a plus
 Must be 18 years or older

Physical Requirements:

 Must be able to stand, walk, and talk throughout your shift
 Must be able to lift up to 60 lbs.
 Must help maintain overall club cleanliness

Ready to Join the Planet?

Apply now and be part of a team that’s making fitness fun, friendly, and judgment-free for all!Qualifications