Pharmacy Manager for Pharmacy Technician Training and Education

Site: Mass General Brigham Incorporated

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

 

Job Summary

The Pharmacy Manager for Pharmacy Technician Training and Education oversees the development and management of comprehensive training programs for pharmacy technicians across MGB. This role ensures compliance with regulatory standards and supports technician career advancement through education and competency assessments.
Training program development: Designs and maintains system-wide pharmacy technician training and onboarding programs and coordinates competency assessments.
Leadership and collaboration: Supervises technician educators and partners with pharmacy leadership, HR, and academic institutions to support recruitment, retention, and career development initiatives.
Regulatory compliance and quality: Ensures training programs meet ASHP, PTCB, and state board standards, monitors training outcomes, and supports quality improvement related to technician performance and safety.
Qualifications
Bachelor’s degree
Completion of an ASHP-accredited Pharmacy Technician Training Program or equivalent
Current Pharmacy Technician State Licensure Requirements
Current Pharmacy Technician Certification from the Pharmacy Technician Certification Board (PTCB) 
Minimum 5 years of experience as a certified pharmacy technician in a hospital or health system setting
At least 2 years of experience in leadership, training, or educational role

 

Qualifications

Education
Bachelor's Degree Related Field of Study required

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials
Pharmacy Technician [State License] - Generic - HR Only required Pharmacy Technician Certification [CPhT] - Pharmacy Technician Certification Board (PTCB) required

Experience
Minimum 5 years of experience as a certified pharmacy technician in a hospital or health system setting 5-7 years required and At least 2 years of experience in supervisory leadership, training, or an educational role 2-3 years required and Demonstrated experience in developing and delivering training programs, including onboarding, competency assessments, and continuing education 2-3 years required

Knowledge, Skills and Abilities
- Excellent verbal and written communication and interpersonal skills.
- Strong organizational and project management abilities.
- Demonstrated ability to lead and influence across multiple departments and sites.
- Displays a comprehensive knowledge of department operations.
- Works accurately and make decisions under stress and with time constraints.
- Strong attention to detail.
- Able to appropriately confront issues, make decisions, and solve problems.
- Strong working knowledge of state and federal pharmacy regulations, including Board of Pharmacy, Department of Public Health, USP, and Joint Commission standards.
- Completion of an ASHP-accredited Pharmacy Technician Training Program or equivalent required.

 

Additional Job Details (if applicable)

Physical Requirements

• Standing Frequently
• Walking Frequently
• Sitting Occasionally
• Lifting Frequently
• Carrying Frequently
• Pushing Occasionally
• Pulling Occasionally
• Climbing Rarely
• Balancing Frequently
• Stooping Occasionally
• Kneeling Occasionally
• Crouching Occasionally
• Crawling Rarely
• Reaching Frequently
• Gross Manipulation (Handling) Frequently
• Fine Manipulation (Fingering) Frequently
• Feeling Constantly
• Foot Use Rarely
• Vision - Far Constantly
• Vision - Near Constantly
• Talking Constantly
• Hearing Constantly

 

Remote Type

Hybrid

 

Work Location

399 Revolution Drive

 

Scheduled Weekly Hours

40

 

Employee Type

Regular

 

Work Shift

Day (United States of America)

 

Pay Range

$97,510.40 - $141,804.00/Annual

 

Grade

7

 

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive