Construction Project Process & Controls Specialist

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Job Description Summary: The PDS Project Process & Controls Specialist will be responsible for the account’s success in driving operational excellence through continuous process improvement and compliance, support of project management delivery and cost consultancy, and the creation and management of account reporting.

Job Description:

Growth

• Support vision, strategy, and plan to achieve year over year growth, working collaboratively to implement across the COE and Region.
• Accountable for:
  • Support development and implementation of process improvements/changes, training programs and standardizing regional project delivery through close collaboration with the Project Delivery teams
  • Targeted engagement with on & off account experts against existing processes and programs to enhance project delivery.
  • Driving project compliance and continuous improvements across Adaptive Work platform and subsequent reporting.
  • Driving performance excellence within vendor base (GC, A&E, Signage) through strategic sourcing in close collaboration with the Project Delivery, Supply Chain, and Vendor Management functions.

Client

• Support operational excellence in project management, project support, cost consultancy, technology, and reporting in Adaptive Work platform.
• Accountable for:
  • Alignment and prioritization with the client on continuous improvement opportunities and timing.
  • Provide support to Project Delivery throughout the life cycle of the project.
  • Ensure Project Delivery team is meeting all process, procedural, and reporting requirements and timing.
  • Develop standard, and ad-hoc, reporting to support the client’s objectives.
  • Support client initiative around regional, national and global strategic sourcing programs.

People

• Help drive client engagement through best in class partnership.
• Accountable for a culture of collaboration and teamwork locally, regionally, and nationally within the Project Delivery teams.
• Lead, support, and advocate for PDS talent across the account in areas of training, development, coaching, mentoring, measuring, appraising and rewarding performance.

Skills / Competencies

• Drive Change: Works effectively with customers and colleagues to build win-win solutions and achieve ambitions. Has a reputation for maintaining a collaborative team culture. Takes ownership for performance of his/her organization.
• Think Big: Captures new opportunities for success in the face of change or challenge. Maintains a highly engaged organization and culture of inclusion.
• Get it Done: Anticipates and manages change well. Thinks about how his/her organization’s vision can benefit the broader JLL vision. Positions JLL as a leader in the digitalization of the real estate industry.
• Business First: Translates vision into strategies and goals that build competitive advantage and differentiation. Removes the clutter to clarify the core idea. Demonstrates computational thinking. Fosters an environment where the status quo is challenged.
• Help Others: Drives to effective solutions with urgency. Continually seeks feedback to improve performance of self. Skilled at resolving conflicting goals and priorities. Able to bounce back quickly from failures, and how to learn from them.
• Inspire: Creates win-win solutions and follows through on commitments. Consistently exceeds clients’ expectations.

Experience Required

• 7+ years of experience in large scale enterprise operations and delivery of services within Construction or Real Estate
• 7+ years of experience in a Construction PMO leadership role
• Proven track record of implementing and managing PMO functions in large-scale construction environments
• 7+ years of experience developing and cultivating business relationships
• Industrial project experience beneficial, but not required
• Must be a US citizen and may require obtaining government clearances
• Demonstrated success influencing large project teams to exceed client expectations
• Previou