Manager, Communications

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category

Communications

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$101,300.00 - $167,000.00

Target Openings

1

What Is the Opportunity?

The Communications team supports priorities and initiatives across the company. We use a variety of content formats and communication channels to deliver relevant company news and information in a creative, concise and effective manner to various stakeholders. The focus for this role is on communications that support and advance business objectives and reinforce Travelers' culture. As a Communications Manager, you will work closely with the business, function and/or initiative leaders to develop and deliver communications plans. This includes drafting written materials, managing projects and related logistics, and delivering final materials to stakeholders. This position may manage communications professionals.

What Will You Do?

• Draft, review and proofread written materials for accuracy, consistency for assigned communications projects with supervision with supervision.
• Partner with various stakeholders to establish objectives and coordinate content development to meet defined business objectives.
• Assist in counseling leadership on communications approach and employee engagement and develop thoughtful and creative solutions using a variety of communications media for maximum effectiveness.
• Manage the delivery of communications across audiences, partnering with content and channel owners to ensure a comprehensive and integrated approach.
• Manage and adhere to communications best practices, enterprise approval processes, templates and brand guidelines.
• Measure and analyze the effectiveness of internal communications through quantitative and qualitative methods and recommendations.
• Publish content to the company intranet.
• Mentor team members and share expertise.
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• Five years of experience in communications or a related field.
• Strong writer with editing skills and attention to detail.
• Ability to edit and proofread quickly and accurately.
• Deep understanding of contemporary communications concepts and appropriate methods and techniques for communicating with multiple audiences and the knowledge of when to apply them.
• Strong interpersonal skills, including ability to communicate effectively verbally and in writing across all levels of the organization.
• Project management skills, with ability to manage multiple projects simultaneously, within tight timeframes.
• Ability to work effectively both individually and as a member of a team (on team assignments).
• Ability to think strategically to align communication efforts with broader organizational goals and objectives.

What is a Must Have?

• Bachelor's degree in English, journalism, communications, writing or relevant combination of education with a minimum of four years’ work experience within a marketing/communications environment.

What Is in It for You?

• Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time O