Operations Engineer/Lead

The Thuma team is looking for an operations professional to join our effective, lean, quickly growing team. We hire for integrity, initiative, collaborative spirit, open mindedness, and willingness to learn. 
Reporting to the Director of Logistics you’ll make an impact across the entire Logistics operation: 3PL relationship management, inbound logistics, storage and fulfillment, product importing, outbound logistics, reverse logistics and have an opportunity to help improve the performance of Thuma’s operations.
You will be an important part of Thuma’s distributed Logistics team by providing on-the-ground support for a range of projects and initiatives. This role is based in Riverside, CA; you’ll work out of our Riverside, CA distribution center 3 days per week.
In recognition of the personal and professional benefits that team members gain from time spent together in person, we organize a range of events throughout each year designed to bring our entire team together!

Key Responsibilities

• Act as Thuma’s in-warehouse advocate and liaison between the remote Thuma team and the 3PL partner.
• Support daily order fulfillment operations, troubleshoot exception orders, serve as a key liaison between Operations and CX.
• Design and implement seamless receiving and inventory control operations.
• Work cross functionally to fulfill marketing requests and other high touch orders.
• Assist with reverse logistics program design and management.
• Use change management skills to drive the implementation of new processes, technology and initiatives.
• Analyze processes, model solutions and implement improvements throughout our supply chain.

This Might Describe You

• You are comfortable with ambiguity and autonomy. 
• You have a high bar for quality and believe in continuous improvement.
• You’re able to manage your time and add value that the broader team can feel without being told what to do. 
• You’re comfortable receiving and providing feedback. 
• You’re a team player and come to each new project with enthusiasm and a willingness to learn. 
• You have the ability to quickly adapt in a high-paced environment.
• You’re looking for a healthy work life balance. 

What You'll Need

• 1-3 years work experience in operations, logistics, or supply chain management.
• Bachelor's degree in industrial / systems engineering, supply chain or similar discipline.
• Excited about a role that gives you exposure to all aspects of Thuma operations.
• Willing to provide constructive feedback to warehouse management and floor-level employees on quality and process deviations.
• Comfortable with systems or quick study (WMS, ERP, software platforms). 
• Strong communication skills, ability to be concise and clear with both internal teams and third party partners. 
• Action bias and solutions-oriented mindset.

Why Join Us Equity/401k: Participation in employee stock option plan and our 401k program where we will match up to 6% of your contributionsBenefits: Comprehensive medical, dental + vision coverage options with generous employer contributions Extras: 12 weeks of paid parental leave and company sponsored membership at One MedicalDream Setup: MacBook Air, Airpod Pros, Magic Mouse, Magic KeyboardFlex Time: Run errands as needed, just get your stuff doneFlexible PTO: We believe healthy, happy, relaxed people do better workHybrid: Flexibility to work between your home and our distribution center with everything you need to be successful in bothEmployee Discount: We provide an employee discount of 40% off all Thuma productsCell Phone Stipend: $100 per month to recognize that you will use your cell phone for work related thingsRoom Upgrade: A complimentary product credit when you start, worth up to $2,000
Who We AreThuma is a modern design company specializing in furniture and home goods. We believe simplicity is the ultimate luxury. That the details matter. And that good design is good hospitality.
We recognize that people come with a wealth of knowledge and are talented beyond the scope of a functional role. If this sounds like you, we encourage you to apply even if your experience doesn’t precisely match our job description. We hire for integrity, initiative, collaborative spirit, open mindedness, and willingness to learn. 
Thuma is dedicated to going above and beyond to bring people with