ServiceNow Solution Architect- TPRM (IRM)

ServiceNow Architect – GRC/IRM - TPRM

Following rapid expansion of new client initiatives, the Fujitsu SaaS practice is seeking a skilled ServiceNow Architect with strong ServiceNow and GRC implementation related experience to join our dynamic solutions team.

Candidates may be based anywhere in North America (Canada/US). 

Role and Accountabilities:

This opportunity will suit a motivated ServiceNow Developer with a demonstrated record of offering ServiceNow related design and development support, successfully delivering on a wide range of ServiceNow related technical engagements.

The successful candidate(s) will be responsible for, but not limited to, the following duties:

• Designing and implementing ServiceNow solutions for GRC/IRM (Governance, Risk, and Compliance including Third Party Risk Management (TPRM)) in accordance with industry standards and best practices.
• Working with stakeholders to identify and prioritize risk and compliance requirements, and to develop a roadmap for their implementation in ServiceNow.
• Participating in the development of GRC-related policies, procedures, and documentation.
• Developing and maintaining integrations between ServiceNow and other systems and tools used for GRC.
• Creating and customizing ServiceNow workflows and modules to support GRC processes and requirements.
• Configuring and customizing third party risk assessment and audit management.
• Providing guidance and training to other teams and stakeholders on best practices for using ServiceNow for GRC.
• Staying current with industry trends and best practices in GRC and adapting the ServiceNow implementation as needed.
• Participating in the development and maintenance of audit trails and reports to demonstrate compliance with internal and external requirements.
• Supporting the management and resolution of GRC-related incidents and incidents.
• Collaborating with other teams and stakeholders to ensure that GRC requirements are integrated into all aspects of the organization's technology infrastructure and processes.

Qualifications:

Skills and Experience Requirements:

• Minimum of 5 years of ServiceNow development experience (Implementation/integration, enhancement and production level design and development support).
• Must have demonstrated experience implementing and supporting ServiceNow GRC/IRM, including TPRM (Third Party Risk Management).
• Bachelor's degree in Computer Science, Business Administration, or a related field.
• 3-5 years of experience in a similar role, such as Business Analysis or GRC.
• Strong understanding of GRC principles and regulations, such as SOC 2, PCI DSS, HIPAA, etc.
• Experience with ServiceNow or similar IT service management and automation platform.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work effectively with stakeholders and IT teams to gather requirements and develop solutions.
• Familiarity with project management methodologies, such as Agile or Waterfall.
• Certified ServiceNow System Administrator
• Certified Implementation Specialist in ITSM, GRC/IRM

Preferred:

• ITIL v3 certification
• Excellent analytical and problem-solving skills
• Excellent verbal and written communication skills
• Strong presentation development and Customer Presentation skills
• Successful teamwork experience & demonstrated leadership abilities

 Fujitsu Right Now:
There's never been a more exciting time to work at Fujitsu - we are currently going through an unprecedented period of transformation and growth, adapting to what the world around us now demands. This transformation builds on our long-standing heritage of being the trusted technology partner of choice for many and will ensure that we continue to work intimately with both existing and new customers. Our focus now is ensuring we address the challenges of those customers in today’s FAST IT and digitally focused technology landscape. SaaS and ServiceNow are a big part of this focus for us.

What we offer:

• The opportunity to architect, design and build ServiceNow solutions to multiple sectors both with our existing client base and new customers
• Unrivalled investment and training in you and your career
• Stimulating environment offering ongoing learning opportunities
• Culture of innovation and inspiration
• Competitive salary and generous benefits 
• A very flexible and creative environment for everyone