CoE Principal Business Systems Analyst

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.
Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.
Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

The Principal of the Center of Excellence (CoE) – Logistics will manage the strategic development and execution of digital and operational capabilities across the Global Logistics function. This senior leadership role is responsible for defining and driving the vision of a digitally enabled, high-performing logistics network aligned with Industry 4.0 principles and SCOR (Supply Chain Operations Reference) methodology.

The role serves as a strategic bridge between Logistics, IT, and peer Centers of Excellence (Planning, Sourcing, and Manufacturing), ensuring harmonized systems deployment, cross-functional partnership, and scalable process innovation. The successful candidate will advocate business systems such as SAP, TMS, eWMS, and next-generation warehousing solutions to enable visibility, network optimization, and exceptional customer experience.

Essential Job Duties:

Strategic Leadership & Vision

• Define, develop, and maintain the long-term strategic vision and roadmap for the Global Logistics CoE, ensuring alignment with enterprise digitalization goals and future-state supply chain capabilities
• You will sponsor the adoption of SCOR-based process frameworks to drive maturity, benchmarking, and continuous improvement initiatives
• Translate Industry 4.0 logistics trends into practical roadmaps, enabling automation, data-driven decision-making, and real-time network visibility

Digital Transformation & Systems Enablement

• Drive the evaluation, selection, and implementation of logistics-focused business systems (ERP, TMS, WMS, EDI, ASN), ensuring scalability, configurability, and integration across global platforms
• Drive cross-functional blueprinting efforts to help global deployments, with particular focus on standardization, automation, and OCM (Organizational Change Management)
• Partner with IT to align business requirements with application roadmaps, prioritizing functionality that improves end-to-end supply chain efficiency and hit target goals

Partnership & Collaborator Engagement

• Partner with other CoEs, IT organization, and business SMEs to identify systemic improvement opportunities and synchronize execution plans
• Facilitate alignment with cross-functional leadership to drive accountability for transformation outcomes, metrics adoption, and value realization

Performance Management & Optimization

• Own and evolve logistics performance measurement frameworks, including KPI definition, tracking, and benchmarking
• Manage efforts to study logistics network inefficiencies, enabling proactive redesign and capability building in areas such as last-mile delivery, inventory visibility, and demand response

Team & Capability Development

• Build and mentor a high-performing CoE team with exceptional data skills, technical, and operational expertise
• Develop training frameworks and SOPs that foster scalable knowledge transfer and sustain process improvements globally

Qualifications

Experience:

• Minimum of 12 years of progressive experience in logistics, supply chain, or business systems roles with a demonstrated track record of driving enterprise-level improvements (>$100K val