Information Systems Specialist 4 - Principal IT Support Specialist
State of OregonAbout the role
Initial Posting Date:
12/30/2024Application Deadline:
01/13/2025Agency:
Oregon Youth AuthoritySalary Range:
$4,741 - $7,170Position Type:
EmployeePosition Title:
Information Systems Specialist 4 - Principal IT Support SpecialistJob Description:
OREGON YOUTH AUTHORITY
PRINCIPAL IT SUPPORT SPECIALIST - INFORMATION SYSTEMS SPECIALIST 4 (ISS4)
Salem - CENTRAL OFFICE
Oregon Youth Authority (OYA) is currently seeking an Information Systems Specialist 4 - Principal IT Support Specialist to join a great team of professionals at our Central Office located at the Equitable Building in Salem, Oregon. As the new Principal IT Support Specialist you will be accountable for ensuring continuity of computer system services for computer users by providing the technical expertise, assistance, and coordination necessary to install computer software products, video conference unit systems, modify/repair hardware and resolve technical problems for the 1,000+ users located throughout the state of Oregon. The responsibilities of this position will vary depending on the daily workload and current projects.
Your Role:
- Provides technical support by telephone, remote technology, and on-site to computer users statewide.
- Investigate and diagnose computer-related problems reported by division staff across the state.
- Analyzes system performance, error codes, diagnostic messages and resolves prob
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