Manager, Finance and OPS

Department Overview

The objective of this position is to manage clinical support services and associated operations to meet the clinical, service, and business objectives of the Support Services Departments, Equipment Pool Services, Hospital Transportation and Specialty Services & Supplies, to identify and implement financial and purchasing practices that will result in operational efficiencies and budgetary compliance.

 

This position manages the Equipment Pool and the work of technicians who manage, distribute, clean, and maintain 3,200+ individual pieces of clinical equipment utilized in the patient care departments at OHSU. This position is responsible for 24/7 operations of the department. This position manages the Hospital Transportation Department, which has 24/7 responsibility for the transportation of patients and materials, Lift Team, and mail delivery within OHSU Healthcare. The Transportation Manager is responsible for developing and implementing safety, quality and service programs to facilitate 1) the safety of staff and patients during the mobilization of patients, 2) outstanding patient and visitor experiences, and 3) smooth and efficient patient flow and throughput.

 

The position manages the procurement of specialty supplies and minor equipment budgeted at over $2 million annually. The position manages the Patient Care Services Division discretionary capital budget of $1.5 million, a strategic capital budget of $5 million to $10 million, and a clinical equipment capital replacement budget typically exceeding $20 million annually. The position is responsible for managing purchases in order to maximize value and purchasing power and interfacing with the clinical provider community to ensure patient care needs are met. The position is responsible for managing equipment planning, purchases, and logistics for construction projects within Patient Care Services such as development of new inpatient nursing units, clinical spaces, and surgery locations with multiple equipment budgets exceeding $50 million.

Function/Duties of Position

Equipment Pool

• Coordinates and supervises Equipment Pool Technicians; develops work standards; establishes and implements equipment cleaning and distribution procedures.
• Establishes and monitors workflow; determines work assignments and assigns staff accordingly; schedules equipment activities according to urgency of need; schedules equipment stocking, deployment and cleaning activities without interruption to patient service. 
• Provides technical council to staff on handling and cleaning of equipment.
• Consults with clinical staff regarding equipment/material problems to obtain sufficient information to expedite the problem in order to minimize downtime. 
• Monitors timeliness of equipment cleaning/deployment to ensure efficient staff responsiveness.
• Reviews potential safety hazards regularly and documents actions taken to eliminate them
• Performs regular checking of stocking for accuracy and efficiency of procedures
• Reports statistical data collected and action taken regarding quality of operation and performance to Director.
• Performs individual performance evaluations to ensure the overall satisfactory performance of the department.
• Established clear and concise work procedures and explanations, assessing performance levels by monitoring results and providing positive
• Monitors status of nursing units yearly itemized budgets, as pertains to medical and non-medical equipment and supplies
• Notifies Department Directors of budget progress and proceeds with necessary adjustments as needed
• Identifies potential reimbursement possibilities and billing discrepancies within the nursing division charge master; reviews existing methods and procedures; initiates steps and modifies as necessary to comply with Patient Business Services policies and procedures.

Hospital Transportation

• Leadership
  • Directs the work of all Hospital Transportation staff. Responsible for hiring, orientation, performance assessment, and disciplinary actions.
  • Actively seeks to resolve staff issues.
  • Demonstrates leadership practices, which influence others so that the mission, vision, goals and objectives of Hospital Transportation and Hospital are achieved.
  • Actively participates in ongoing or ad hoc committees or task forces to identify and resolve patient care issues.
  • Directs educational support for Hospital Transportation staff and new employee orientation.
  • Prepares staffing plan, reviews and approves work schedules to ensure adequate staff coverage 24X7. Ensures the staffing needs of the department are met by projecting needs, interviewing and hiring employees to fill vacant positions and resolving staffing issues to