Hotel Sales Advisor - Melia Orlando Hotel

“The world is yours with Meliá” 

 

Continuing at Meliá means advancing on a journey without borders, seizing the unlimited growth and development opportunities that our global family offers you. It's knowing that the world is yours and that your chances to work in various countries are within your reach, all while still being part of our great family.

 

It is experiencing one of the most exciting journeys of your life, a journey where personal and professional growth will accompany you at every step.

 

Are you ready to take the reins of your professional career and explore new inspiring opportunities within Meliá? ����

 

REMEMBER: Before applying, you must inform your direct supervisor and/or Hotel Director, and your HR manager of your interest in participating in the internal selection process. Your line manager will not have the authority to authorize or halt your application, but must be properly informed.

 

Sales Advisor 

REPORTS TO: Sales

DEPARTMENT: Sales

Meliá Orlando Celebration Hotel

Celebration, Florida

 

 “The world is yours with Meliá” 

Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. 

It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring world?

In a company as large as your world, all that is missing is YOU.

 

MISSION: Adhering to the philosophy, policies, procedures and quality standards established by Meliá Hotels International, the person responsible for generating new sales of the Circle product will act as a vacation advisor, adopting a dynamic and flexible approach in each of its Commercial Conversations. With attention and care, he/she will explain in a logical and structured way all the necessary information about the Circle product, highlighting its attributes, benefits and advantages. In each presentation, you will ensure that MHI's own highest standards of quality, credibility, and consistency are maintained.

General:

 

• Responsible for the presentation of the Circle product to customers interested in learning about the benefits and advantages offered by Circle by Meliá. Her/His role will focus on advising and motivating customers to acquire the membership, using practical demonstrations on the use of the membership, always with the aim of representing the brand according to the established standards. In addition, he/she will be responsible for offering an optimal treatment to customers, ensuring that all interactions remain aligned with the company's policies and guidelines, to protect and promote the brand's reputation.

 Job Functions:

• Attend business meetings every day.
• Meet and exceed production KPIs (volume, average transaction, and close percentage) set forth in monthly and annual budgets.
• Effectively use the systems and tools available for the sales process (Salesforce, TSW or the one indicated).
• Actively participate in promotional activities and events organized by the company for sales purposes.

• Know in depth the benefits and characteristics of the product/service in order to be able to transmit them clearly and effectively.
• Have an accurate command of product pricing and its updates to provide accurate information to customers.
• Have complete mastery over the contractual terms and conditions associated with membership, to provide accurate and transparent information to customers.
• Identify customer needs and provide appropriate advice on product use.
• Detect sales opportunities and work strategically to ensure a successful closing, customizing the proposal according to your needs.
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