Administrative Assistant II—Kidney Medicine MSI
Cleveland ClinicAbout the role
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.
We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.
Job Title
Administrative Assistant II—Kidney Medicine MSI
Location
Cleveland
Facility
Cleveland Clinic Main Campus
Department
Kidney Medicine-Medical Specialty Institute
Job Code
B18004
Shift
Days
Schedule
8:00am-5:00pm
Job Summary
Job Details
Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
As Administrative Assistant II, your focus is on ensuring the smooth operation of Cleveland Clinic. In this role, your work improves coordination between the nursing, administrative and healthcare teams, allowing caregivers to deliver critical treatments and support. Your work will support Cleveland Clinic’s Kidney Medicine Medical Specialty Institute, recognized worldwide for excellence in patient care, teaching, and research. A caregiver in this role performs a variety of duties to support assigned health care professionals such as scheduling, handling phone calls, greeting customers and correspondence. This position offers ample opportunity to learn new skills, gain exposure to urology and kidney care, and move into other roles within Cleveland Clinic.
A caregiver in this position works a part-time flexible schedule, Monday-Friday with no weekend or holiday requirements.
A caregiver who excels in this role will:
Manage and prioritize multiple assignments simultaneously and effectively.
Act as a liaison between internal and external customers by greeting customers, answering, and triage phone calls.
Administer calendar and schedule management.
Compose and prepare a variety of correspondence (e.g., reports, forms, presentation materials, messages, etc.) as required.
Provide coverage of other areas such as front end, point of service and registration.
Coordinate management functions and assist in special projects.
Minimum qualifications for the ideal future caregiver include:
High School Diploma or GED
Three years of office experience
Experience using Microsoft Office Suite products (Outlook, Word, Excel, and Power Point)
Preferred qualifications for the ideal future caregiver include:
Associate’s Degree
Typing proficiency of 35 wpm with accuracy
EPIC experience is a
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