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As part of our Cinemark Universe, you'll discover fun opportunities with real growth potential and plenty of perks. With 500+ theatres and nearly 6,000 screens; we're truly a global presence of 20,000 movie lovers working together to make unforgettable experiences.

Role Summary:

The Regional Vice President, Operations is responsible for the overall performance of Cinemark Theaters in assigned regions, generally 15-20 theatres. The Regional Vice President leads theater operations including but not limited to effective employee engagement at all levels, recruiting, developing, and coaching general managers, building sales and profits, and marketing initiatives while maintaining consistently high operating standards. This individual is also responsible for ensuring guest satisfaction and upholding Cinemark company guidelines, policies, and procedures, and ensuring ethical business practices.

Responsibilities

Strategy

• Partner with senior leadership team to define the group’s strategic objectives; translates the group’s objectives into theater operational priorities and plan.
• Champion strategic special project initiatives in a positive way, to fellow RVPs, GMs, at meetings, during theatre site visits.
• Serve as a Brand Ambassador for Cinemark
• Develop long range plans to improve operational excellence for the brand.

Leadership

• Provide guidance and leadership in the delivery of outstanding guest experiences, food & beverage operations, labor scheduling, inventory management, theater marketing and operational P&L
• Promote Cinemark’s Continuous Improvement program by operating as SME (subject matter expert) to the assigned departments on key initiatives and programs, including identifying areas needing improvement.
• Ensure diversity, equity and inclusion philosophy is understood and actively executed within the theaters.
• Authorizes hiring, termination, advancement, promotion or any other status change of location team members, GMs, and leadership staff.
• Develop region succession plan by evaluating open opportunities, assessing internal talent, and leading recruiting efforts.
• Provide consistent support, coaching and feedback to general managers and assess performance on an ongoing basis – for both the general manager’s leadership development, their theater’s personnel development, as well as achieving business goals.
• Responsible for high employee engagement scores for region’s theaters. Understands, adopts, and consistently demonstrates defined manager behaviors designed to create an environment where employee engagement thrives.  Accepts, understands, adopts, trains and champions all employee engagement behaviors.
• Embraces technology and inspires leadership to understand and adopt new technologies implemented by Cinemark

Execution

• Work in a fast-paced environment, adjusting priorities as circumstances require
• Ensure the financial integrity of all P&L statements by adhering to systems that properly track expenses and revenues that are categorized, coded and posted through control processes
• Develop and maintain annual budget and forecasts for assigned region; monitors financial reports of the region to ensure budgetary compliance with Finance and Corporate goals
• Accountable for region theaters achieving desired profitability and key performance indicator levels, increasing attendance targets, and simultaneously delivering heroic guest service and enhancing the guest experience.
• Increase operational consistency throughout the company and theater system, leading operational initiatives to drive speed of service, cleanliness, guest satisfaction, sales & profits, and overall operational excellence.
• Ensure safe working conditions as required by OSHA and federal, state and local governing bodies.
• Ensure, with theatre GMs and the Facilities Department, that region’s theatres are properly maintained and positively represent ‘Brand Cinemark’ including making recommendations to senior leadership on needed capital improvements.
• Work with cross functional teams (workforce management, marketing, food & beverage, Human Resources, IT, etc.) to assist with the execution for initiatives.
• Responsible for ensuring each theater location has a leader-decision maker on site during all hours of operations, and that all theaters have a person-in-charge on site during all opera