Commercial Account Executive, Employee Service

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About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Do you have an entrepreneurial spirit but want to be part of the Salesforce Ohana?
Salesforce.com is seeking talented, energetic, quota-carrying sales professionals to help drive the growth of our new Employee Service product. The Employee Service Account Executive role is focused on selling the Employee Portal, HR Service Console, and Prebuilt Integrations that empower employees with the right information, anytime, and through a unified AI-powered platform.

As an Employee Service Account Executive, you’ll be responsible for formulating and executing a scalable sales strategy within a designated vertical, driving growth by penetrating the current Salesforce customer base. You’ll be instrumental in helping organizations improve their employee experience and engagement with a seamless, AI-driven self-service portal and HR service management solution.

As part of the Emerging Business organization, you will contribute to Salesforce’s growth in a fast-paced, collaborative, and fun atmosphere that fosters product incubation, all while being a valued member of the Ohana

Your Role: You will work with customers to demonstrate the value of Salesforce’s Employee Service suite, guiding them to the right solutions that will transform their employee service operations. You’ll actively participate in client meetings, collaborate with internal resources, and lead discussions on how our solutions can streamline HR processes and improve employee engagement. As an emerging product, you will be responsible for prospecting, pipeline generation, and revenue, as well as ensuring customer satisfaction of early adopters.

Your Qualifications:

• 6+ years of quota-carrying software or technology sales and account management experience.

• Experience in the HR tech, employee experience, or SaaS space is highly preferred.

• A bachelor’s degree is strongly preferred.

Your Responsibilities:

• Develop strong internal and customer relationships to create win-win sales opportunities.

• Clearly communicate the value of Salesforce’s Employee Service to potential customers.

• Drive revenue growth within your vertical by closing new business and expanding existing accounts.

• Develop and execute sales campaigns targeting employee service transformation.

• Generate new leads through prospecting and assist core Account Executives in closing deals.

• Thoroughly qualify leads and sales opportunities to ensure high conversion rates.

• Leverage new and established relationships to grow business.

• Maintain account and opportunity forecasting within Salesforce’s internal systems.

• Consistently meet and exceed an annual sales quota.

Key Attributes We’re Looking For:

• Strong consultative selling experience.

• Proven prospecting and lead generation skills.

• Competitive spirit with a track record of achieving sales goals.

• Resourcefulness and the ability to solve complex problems.

• Coachable and driven to hit sales metrics.

• Strong business acumen with the ability to articulate ROI.

• Experience in solution selling and navigating customer discovery.

• Excellent objection handling and negotiation skills.

• Skilled in planning, closing, and executing sales strategies.

• Exceptional communication and interpersonal skills.

• Ability to collaborate and influence in a team environment.

• Trusted advisor to both customers and colleagues.

• Knowledge of employee service, HR platforms, ITSM (e.g., ServiceNow, Atlassian) or HCM systems (e.g., Workday) is a plus.

Join us as a part of the Salesforce Ohana and help organizations transform the way they engage and support their employees!
 

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