Analyst, Learning Experience Design

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Job Category

Sales

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Love helping others thrive in their roles and have the best careers of their lives? Are you a passionate and experienced e-learning professional? Do you have a solid understanding of learning combined with practical experience of e-learning authoring and development tools? Join the Global Enablement team as a Learning Experience Designer! Our team is responsible for ensuring our Sales organization is ready and enabled to perform their job when they're hired and throughout their careers.

Your Impact:

Your role will be to participate in several Scrum teams as a Learning Experience Designer responsible for: 1) helping design and automate role-based e-learning journeys, 2) developing the tools, templates, and training materials that help our Enablement team create better quality self-paced learning experiences for all employees, and 3) bringing your expertise to a team of passionate enablers and sales professionals, working with them to build a comprehensive learning catalog to up-skill front-line sales and partner teams globally.

Your Impact: 

• Curriculum and Course Design
• Work with teammates to develop e-learning courses against an ambitious competency matrix.
• Develop standards for the development and deployment of online courses and curriculum for a variety of Sales roles. 
• Work with existing course and curriculum designers to implement design standards and provide ongoing support.
• Tools, Templates and Checklists
• Conduct needs assessment and review learning design standards
• Curate and improve existing learning content
• Build prototypes and refine with feedback from learners and stakeholders
• Create professional materials that are accessible and focused on the targeted outcomes.
• Training materials
• Design and develop creative and interesting materials appropriate for a given course.
• Select and use a variety of techniques to define and sequence learning content and strategies.
• Design learning that reflects an understanding of the diversity of learners and groups of learners.
• Evaluate and assess instruction and its impact on learners and the business.

Minimum Requirements: 

• 3-7 years of proven learning design experience using ADDIE/SAM or similar methodology
• Portfolio of e-learning course development
• Experience integrating theory and practice to deliver pedagogically-sound e-learning experiences
• Experience translating complex concepts into an easy to understand and digestible format
• Ability to thrive in a fast-paced environment

Preferred Requirements:

• 3-5 years of professional experience in a sales enablement organization
• Adobe Captivate, Articulate Storyline, Adobe Creative Suite, or other authoring tool expertise
• Masters degree in Instructional Design, Learning Tech, Education or similar field

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employ