Field Service Technician

Iowa Pump Works, Inc. is a pump sales, service, and consulting company with offices in Ankeny, Iowa, and Louisville, Nebraska. We offer a wide range of products for municipal, industrial, and construction projects, including water and wastewater pumps. Our factory-trained technicians are always available to assist with pump repairs, motor repairs, and control panel repairs.
We are hiring a Field Service Technician in Ankeny, IA. We are seeking an individual with a strong mechanical aptitude and troubleshooting capability who excels in both independent work and collaborative efforts with vendors and colleagues, whether on-site. in our shop. or at customer locations. The service team plays a crucial role in the upkeep and restoration of water and wastewater pumps, panels, and associated equipment.
This position will require you to be on-site in our Ankeny, IA shop location as well as travel to local customer locations.

What you will do:

• Pump diagnosis: breakdown, evaluation, testing.
• Install and ensure the efficient and safe operations of all pump equipment with new or replacement parts.
• Confined space entry to complete lift station inspections and rebuilds.
• Perform routine maintenance of all pump equipment.
• Keep accurate and timely records of equipment movement, installation progress, service schedules, customer interactions, and other paperwork required for proper documentation of work performed.
• Clean and test all repaired equipment to ensure operations and appearance are up to company standards.
• Respond to emergency callouts.
• Work rotating on-call.

Background/ Experience:

• At least 1 year of pump & maintenance experience or related maintenance experience is required.
• Prior service technician experience.
• Mechanical aptitude.
• Be able to stand for long periods of time, bend, twist, kneel, and lift 50lbs without injury.
• Be able to work in confined spaces like, pump station wet wells and manholes.
• Clean driving record and valid driver license.
• Be able to work Monday-Friday 7am-4pm. Rotating on-call will be required.

Iowa Pump Works, Inc. was founded in 2010 by Jerry and Terri Turnbull with the vision of providing world-class pump services and products to the people of Iowa and Nebraska. Their commitment to their customers is based on fair pricing, industry expertise, and excellent customer service. They take pride in the fact that they do this with integrity and professionalism! As part of the Iowa Pump Works, Inc. family, Minnesota Pump Works (2012) and Wisconsin Pump Works (2016) also provide pump sales, services, repairs, and consulting services to North Dakota, South Dakota, and the upper Michigan peninsula.