Senior Consultant, Cybersecurity/RIsk

Description

ABOUT US

Clearwater Security and Compliance LLC is the leading provider of cybersecurity, risk management, and HIPAA compliance software, consulting, and managed services for the healthcare industry. Our solutions enable organizations to avoid preventable breaches, protect patients and their data, meet regulatory requirements, and optimize cybersecurity investments. More than 400 healthcare organizations, including 70 of the nation’s largest health systems and a large universe of physician groups and digital health companies, trust Clearwater to meet their cybersecurity and compliance needs.

The Consultant will be responsible for supporting the Consulting Services Team in delivering cyber security risk management services, solutions and tools to Clearwater clients. This position requires initiative to read, study, ask questions and learn Clearwater’s solution and service offerings, sales process, marketing materials, contract and SOW structure, methodologies, delivery standards, work tools and processes. The Consultant must rapidly embrace and become a subject matter expert and client ambassador for Clearwater’s IRM|Pro® Software-as-a-Service (SaaS) suite.

The Consultant will dedicate 80-95% of their time working directly with Clearwater clients performing billable services. The remainder of time should be focused on authoring blogs, creating and delivering team and/or client educational presentations, earning/retaining relevant professional certifications, networking with other professionals and participating in relevant professional organizations and events.

SPECIFIC JOB RESPONSIBILITIES

· Complete consulting services engagements as assigned, in accordance with Statements of Work, Clearwater work standards, any relevant client policies, and utilizing Clearwater templates and defined work processes; including, but not limited to:

o Clearwater Risk Analysis WorkShop™

o Clearwater Risk Response WorkShop™

o Clearwater HIPAA Security Assessment WorkShop™

o Clearwater HIPAA Privacy and Breach Notification Assessment WorkShop™

o Clearwater Remote Risk Analysis for Medical Practices/SMBs™

o Clearwater Information Risk Management Capability Assessment™

o Clearwater Strategic 9/10-Point HIPAA Compliance Assessment™

o NIST CSF Maturity Assessments 

o Clearwater Consulting Services related to development of HIPAA policies and procedures; HIPAA compliance and/or security controls gap remediation

o Other Clearwater Cyber Risk Services™ as needed

· Study, learn, test, document, execute and seek to continuously improve scalable consulting services processes to effectively deliver client engagements while achieving a high level of client satisfaction.

· Develop, document, test, and continually improve training programs and materials to support and encourage client adoption and retention of Clearwater SaaS software.

· Provide technical sales support services as assigned, especially in creation of information asset inventories, project analysis and estimation of effort.

· Customizing and continuously improving client initial engagement, kick-off, planning and on-site presentations.

· Develop and continuously improve tools and templates (Basecamp, Monday.com, etc. project tools and to do lists; report templates; surveys; worksheets; etc.) used in delivering client engagements and training subcontracted resources.

· Actively participate in development and improvement of strategies as well as execution of tactics supporting client business activities.

· Conduct on-line SaaS training and orientation sessions with clients.

· Participate and present in Clearwater educational and promotional activities and events such as delivery of HIPAA and information risk management educational webinars, client council meetings, and the like.

· This position is a customer facing consulting role that requires exceptional collaborative skills and the ability to build strong partnerships with various cross-functional groups such as colleagues, clients, external stakeholders, partners, and subcontractors throughout our customer base and within the business.

· Deliver high-quality consulting services and working products to clients utilizing appropriate analytical, organizational, and presentation skills, as well as due diligence. [MC1] 

· Assist with other assignments befitting skill, knowledge and experience set.

· Actively participate with team in development of strategies and development and execution of tactics supporting the growth and scalability of the company.

· Research and develop new product and service offerings and contribute to the enhancement and improvement of products and services offered by the team.

· Learn to deliver new Clearwater product and services offerings.

· Utilization targets for